Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assess and validate pet insurance claims with precision and care.
- Company: Join a growing team dedicated to making a difference in pet insurance.
- Benefits: Enjoy 25 days of leave, health cash plans, and discounts on shopping and travel.
- Why this job: Make a real impact while working in a collaborative and fast-paced environment.
- Qualifications: Veterinary nurse experience or prior pet claims assessing experience is essential.
- Other info: Flexible hours and a structured pathway for personal and professional development.
The predicted salary is between 19500 - 29500 £ per year.
Are you passionate about pets and ensuring they get the care they deserve? Do you have strong attention to detail and a drive to meet targets? We’re looking for dedicated Pet Claims Assessors to join our growing team at our Lakeside office in Portsmouth and make a real difference in the world of Pet Insurance.
The Role:
As a Pet Claims Assessor, you will be responsible for assessing and validating pet insurance claims efficiently and accurately. You'll play a key role in ensuring the smooth processing of claims, while working towards meeting productivity targets and KPIs that are essential to our business goals.
Key Responsibilities:
- Review incoming forms and ensure claims are settled within the agreed SLAs.
- Assess new and ongoing claim submissions by reviewing all claim documentation provided.
- Gather and verify information from customers and veterinary practices to accurately assess claims.
- Ensure valid claims are paid promptly and any anomalies are queried or declined as necessary.
- Identify potentially fraudulent claims and follow the agreed process for referral.
- Provide exceptional customer service through timely and accurate claim processing.
- Build and maintain strong relationships with customers and colleagues, promoting professionalism at all times.
- Maintain up-to-date knowledge of technical aspects, product offerings, and systems to effectively explain policy coverage to customers.
Essential Skills:
- Must have veterinary nurse experience or prior pet claims assessing experience.
- Strong communication skills and ability to work effectively as a team player.
- Excellent attention to detail.
- Solid data entry and IT skills.
- A flexible attitude and willingness to take on new tasks.
Desirable Skills:
- Previous experience in pet claims assessing.
What We Offer:
- A collaborative, fast-paced work environment.
- Hours - Monday-Friday 9am-5pm.
- 25 days of annual leave, plus Bank Holidays, and the option to purchase three additional days.
- Health Cash Plan for peace of mind.
- Access to a wide range of discounts and cashback offers for shopping, restaurants, travel, and more.
- Life Assurance (4x annual salary).
- A structured pathway for personal and professional development.
- Employee referral scheme to reward those who help us grow.
If you’re driven by meeting targets, working in a team environment, and providing top-notch service, we’d love to hear from you. Apply now and start your rewarding career as a Pet Claims Assessor!
Pet Claims assessor employer: GerrardWhite
Contact Detail:
GerrardWhite Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pet Claims assessor
✨Tip Number 1
Familiarise yourself with common pet insurance claims and the processes involved. Understanding the typical documentation and requirements will help you speak confidently about your knowledge during the interview.
✨Tip Number 2
Highlight your veterinary nurse experience or any relevant background in pet care. Be prepared to discuss specific examples of how your skills can translate into assessing claims effectively.
✨Tip Number 3
Demonstrate your attention to detail by preparing for potential scenario-based questions. Think of instances where you had to identify discrepancies or handle sensitive information, as this will showcase your analytical skills.
✨Tip Number 4
Research StudySmarter and our values, especially regarding customer service. Being able to articulate how you align with our mission will make a strong impression during your interview.
We think you need these skills to ace Pet Claims assessor
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any veterinary nurse experience or previous pet claims assessing roles in your CV and cover letter. This will show that you have the necessary background for the position.
Showcase Attention to Detail: Since the role requires strong attention to detail, provide examples in your application where you've successfully managed tasks that required precision and accuracy. This could be in previous jobs or relevant experiences.
Demonstrate Communication Skills: In your cover letter, illustrate your strong communication skills by describing situations where you effectively interacted with customers or colleagues. This is crucial for building relationships in the role.
Tailor Your Application: Customise your CV and cover letter to reflect the specific responsibilities and skills mentioned in the job description. Use keywords from the listing to ensure your application stands out to recruiters.
How to prepare for a job interview at GerrardWhite
✨Show Your Passion for Pets
Make sure to express your genuine love for animals during the interview. Share any personal experiences or stories that highlight your commitment to pet care, as this role is all about ensuring pets receive the best treatment.
✨Demonstrate Attention to Detail
Since the role requires strong attention to detail, prepare examples from your past work where you successfully managed complex information or identified discrepancies. This will showcase your ability to handle claims accurately.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be ready to discuss how you've built relationships with customers or colleagues in previous positions. Use specific examples to illustrate your ability to convey information clearly and professionally.
✨Familiarise Yourself with Pet Insurance
Before the interview, brush up on the basics of pet insurance and common claims processes. Being knowledgeable about the industry will demonstrate your commitment and readiness to take on the role of a Pet Claims Assessor.
