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- Tasks: Provide top-notch admin support in our vibrant Claims Department.
- Company: Join ARAG Group, a leader in legal expenses insurance with a supportive culture.
- Benefits: Enjoy 25 days holiday, flexible pension options, and exclusive discounts.
- Why this job: Be part of a passionate team that values independent thinking and career growth.
- Qualifications: Previous office experience and Microsoft Office skills are preferred.
- Other info: Work 35 hours a week, Monday to Friday, with a friendly team atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
ARAG Group is looking for a Business Support Administrator to join our friendly and supportive Claims Department in our Bedwas office. Our Claims Department is at the heart of our market-leading legal expenses insurance provision, and we are seeking individuals who have a passion for providing excellent service to our customers and business partners. The team culture is supportive and focused on developing one another.
The successful candidate will provide excellent administrative support to the business. In this role, you can expect to:
- Provide administrative assistance to ensure work is processed to the appropriate quality standard in a timely manner.
- Ensure all communication with customers, colleagues, suppliers, or regulatory stakeholders is clear, concise, honest, and sensitive to their needs.
We are eager to hear from candidates who can communicate effectively at all levels and build relationships with customers, partners, and colleagues. The ideal candidate will work well under pressure and adapt to change. Previous experience in an office environment, along with good knowledge of Microsoft Office and data entry skills, is highly desirable.
Our people are passionate and enthusiastic about their work. We encourage independent thinking and ownership of tasks. In return, we offer a generous remuneration and an attractive benefits package, including:
- 25 days holiday with the option to buy up to 5 additional days
- Company pension scheme with flexible contribution options
- Progressive career development opportunities
- Group Income Protection and Legal Protection for all employees
- Health Cash Plan and European Motor & Home Emergency Assistance
- Salary sacrifice benefits such as Cycle scheme
- Access to exclusive discounts via our employee hub, including gym memberships at over 3,000 gyms in the UK
- Option to join our Sports and Social club for discounted events like theatre visits, wine tasting, and shopping trips
Shift patterns are 35 hours per week, Monday to Friday, between 7 am and 5 pm.
Contact Detail:
Das Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support
✨Tip Number 1
Familiarise yourself with the ARAG Group and their Claims Department. Understanding their values and culture will help you align your approach during interviews and discussions, showcasing your enthusiasm for their mission.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel and Word, as these are crucial for administrative roles. Consider taking a quick online course or tutorial to refresh your knowledge and demonstrate your commitment to being proficient in these tools.
✨Tip Number 3
Prepare examples of how you've effectively communicated with customers or colleagues in previous roles. Being able to share specific instances where you built relationships or resolved issues will highlight your suitability for the role.
✨Tip Number 4
Showcase your ability to work under pressure by discussing any relevant experiences during your interview. Highlighting your adaptability and problem-solving skills will resonate well with the team culture at ARAG Group.
We think you need these skills to ace Business Support
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Business Support Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous office experience, particularly in administrative roles. Mention your familiarity with Microsoft Office and data entry skills, as these are highly desirable for the role.
Showcase Communication Skills: Since effective communication is crucial for this position, provide examples in your application that demonstrate your ability to communicate clearly and build relationships with customers and colleagues.
Personalise Your Application: Make sure to personalise your cover letter by addressing it to the hiring manager if possible. Express your enthusiasm for the role and the company culture, and explain why you would be a great fit for their team.
How to prepare for a job interview at Das Group
✨Show Your Passion for Customer Service
Since the role is centred around providing excellent service, be prepared to share examples of how you've gone above and beyond for customers in previous roles. Highlight your enthusiasm for helping others.
✨Demonstrate Effective Communication Skills
The ability to communicate clearly and sensitively is crucial. Practice articulating your thoughts and consider how you can convey complex information simply. Be ready to discuss how you've built relationships with colleagues and clients.
✨Highlight Your Adaptability
Given that the role requires working well under pressure and adapting to change, think of specific instances where you've successfully navigated challenges or changes in the workplace. This will show your potential employer that you're resilient and flexible.
✨Familiarise Yourself with Microsoft Office
As good knowledge of Microsoft Office is highly desirable, brush up on your skills before the interview. Be ready to discuss how you've used these tools in past roles, especially in relation to data entry and administrative tasks.
