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- Tasks: Support prisoners and families, providing guidance and managing family support cases.
- Company: Pact is a respected charity enhancing lives of prisoners and their families across England and Wales.
- Benefits: Enjoy generous holidays, training opportunities, and a contributory pension scheme.
- Why this job: Make a real difference in people's lives while working in a compassionate and supportive environment.
- Qualifications: Experience with families in challenging environments and excellent organisational skills are essential.
- Other info: Pact values diversity and welcomes applications from all backgrounds, including those with criminal convictions.
The predicted salary is between 28800 - 43200 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Have you got what it takes to support the prisoners, their families and significant others?
Pact is a highly respected independent charity that works across England and Wales to develop and deliver a range of innovative services, providing practical and emotional support to prisoners\’ children and families and prisoners
About the Role:
Purpose: To lead the delivery of Pact\’s family engagement services at HMP Wandsworth – in line with contractual requirements, the prison\’s operational and security arrangements, and in accordance with Pact\’s own practice standards and its operating policies, processes and procedures.
To deliver family-focused casework services including assessments, advocacy, structured interventions, case reviews and facilitating visits (both in person and online).
To manage the Visits Centre and its staff to ensure visitors have a positive visitor experience.
Aims:
To promote the health and well-being of prisoners, family members and significant others during an individual\’s stay in custody and through the gate, by:
Delivering and managing effective and responsive family support services so that positive family relationships are maintained, strengthened and fully integrated within prisoners\’ care and rehabilitation plans
Ensuring that children, families and prisoners are treated with dignity and respect, their voices are heard, they are involved in the development and delivery of our services, and their health and well-being are promoted
Continuously working to improve continuity of care and support for family members and carers and, by extension, people in custody
About You:
To be successful in this role you will have demonstrable capacity to coordinate a broad service, as well as experience and understanding of working with prisoners and their families in a challenging multi-agency environment both in custody and Pact visitor centres.
You will have excellent customer service and IT skills.
You will also have excellent organisational skills and the ability to manage a demanding workload.
You will have the ability to contribute to planning and development of Pact\’s work and have knowledge of safeguarding/child protection practice.
Furthermore, you will have excellent interpersonal communication skills and ability to work in build partnerships with a range of agencies.
How to apply:
If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the apply now button.
* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Other information:
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.
A certificate of good conduct from the Police Force of the country of residence if you have resided overseas for a period of over 12 months (in the past 10 years while aged 18 or over).
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Contact Detail:
PACT (Prison Advice and Care Trust) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Engagement Manager (Scale 3)
✨Tip Number 1
Familiarise yourself with the specific challenges faced by families of prisoners. Understanding their unique needs will help you demonstrate your empathy and commitment during interviews, making you a more appealing candidate.
✨Tip Number 2
Network with professionals in the field of family support and prison services. Attend relevant workshops or seminars to build connections and gain insights that can enhance your understanding of the role and its impact.
✨Tip Number 3
Prepare to discuss your experience in managing caseloads and coordinating services. Be ready to provide examples of how you've successfully navigated multi-agency environments, as this is crucial for the Family Engagement Manager role.
✨Tip Number 4
Research Pact's values and mission thoroughly. Being able to articulate how your personal values align with theirs will show your genuine interest in the organisation and your potential fit within their team.
We think you need these skills to ace Family Engagement Manager (Scale 3)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Family Engagement Manager. Familiarise yourself with the key tasks and the impact they have on prisoners and their families.
Tailor Your CV: Highlight your relevant experience in family support work, multi-agency environments, and any advocacy roles. Use specific examples that demonstrate your ability to coordinate services and manage caseloads effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for family engagement and your commitment to making a difference. Address how your skills align with the job requirements and mention any relevant experiences that showcase your interpersonal communication skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at PACT (Prison Advice and Care Trust)
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Family Engagement Manager. Familiarise yourself with the key tasks such as service delivery, referral pathways development, and advocacy for families. This will help you articulate how your skills align with the role during the interview.
✨Showcase Your Experience
Prepare to discuss your previous experience working with families in challenging environments. Highlight specific examples where you've successfully managed caseloads or developed support services. This will demonstrate your capability to handle the demands of the position.
✨Emphasise Interpersonal Skills
Given the nature of the role, strong interpersonal communication skills are crucial. Be ready to provide examples of how you've built partnerships with various agencies or supported families in distressing situations. This will showcase your ability to connect with others effectively.
✨Demonstrate Your Passion
Express your genuine passion for family engagement and making a difference in the lives of those affected by imprisonment. Share your motivations for applying and how you align with Pact's core values. This will help convey your commitment to the role and the organisation.
