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- Tasks: Manage and optimise CRM systems to enhance customer engagement and drive business growth.
- Company: Join Barrington James, a leader in drug discovery and clinical research.
- Benefits: Enjoy a hybrid work model with opportunities for professional growth and collaboration.
- Why this job: Be part of a dynamic team that values innovation and makes a real impact in healthcare.
- Qualifications: Bachelor’s degree in Business or related field; experience with CRM systems is a plus.
- Other info: Work closely with teams across Europe and North America in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Are you an accomplished Revenue Operations professional with a passion for optimising CRM systems in a fast-paced, regulated environment? Barrington James is recruiting for a key role at a leading global organisation in the drug discovery and clinical research space. This full-time, hybrid role is based in Nottingham and offers the chance to drive CRM excellence across our commercial services team. You will work closely with colleagues in Europe and North America to manage and enhance our ERP-integrated CRM system, ensuring data accuracy and building stronger customer relationships.
Key Responsibilities:
- Managing and optimising CRM functionality within our ERP system to support robust customer engagement.
- Leading a small, dynamic team, and collaborating cross-functionally with Commercial, Finance, and Operations teams.
- Analysing sales and revenue data to identify trends, forecast outcomes, and drive effective CRM strategies.
- Overseeing the creation of regular reports and insights that support business growth and strategic decision-making.
- Implementing process improvements and automating routine tasks to enhance operational efficiency.
Key Requirements:
- Bachelor’s degree in Business, Marketing, Data Science, or a related field (advanced degree preferred).
- Proven experience working with customer databases and CRM systems; direct experience with NetSuite Oracle is advantageous.
- Strong data analysis skills with proficiency in Excel, PowerBI, or similar BI tools.
- Demonstrated leadership and team management experience.
If you’re ready to take your career to the next level in a company that values innovation, collaboration, and growth, please apply today.
Revenue Operations - CRM Manager employer: ZipRecruiter
Contact Detail:
ZipRecruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenue Operations - CRM Manager
✨Tip Number 1
Familiarise yourself with NetSuite Oracle, as it's specifically mentioned in the job description. Consider taking an online course or certification to boost your knowledge and demonstrate your commitment to mastering this CRM system.
✨Tip Number 2
Showcase your data analysis skills by preparing examples of how you've used tools like Excel or PowerBI in previous roles. Be ready to discuss specific projects where your insights led to improved decision-making or operational efficiency.
✨Tip Number 3
Highlight your leadership experience by preparing anecdotes that illustrate your ability to manage teams effectively. Think about times when you successfully led a project or initiative that required cross-functional collaboration.
✨Tip Number 4
Research the company’s current CRM strategies and any recent developments in their operations. This will not only help you understand their needs better but also allow you to propose tailored ideas during your interview that align with their goals.
We think you need these skills to ace Revenue Operations - CRM Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Revenue Operations and CRM management. Emphasise any specific achievements related to optimising CRM systems, especially if you have experience with NetSuite Oracle.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for CRM excellence and your ability to lead teams. Mention your analytical skills and how they can contribute to driving effective CRM strategies within the company.
Highlight Relevant Skills: In your application, clearly outline your data analysis skills and proficiency with tools like Excel and PowerBI. Provide examples of how you've used these skills to support business growth and decision-making.
Showcase Leadership Experience: If you have experience leading teams, make sure to highlight this in your application. Discuss how your leadership has positively impacted team performance and collaboration across departments.
How to prepare for a job interview at ZipRecruiter
✨Showcase Your CRM Expertise
Be prepared to discuss your experience with CRM systems, particularly any work you've done with NetSuite Oracle. Highlight specific examples of how you've optimised CRM functionality in previous roles.
✨Demonstrate Data Analysis Skills
Since strong data analysis skills are crucial for this role, come ready to talk about your proficiency in tools like Excel and PowerBI. You might even want to prepare a brief case study or example where your analysis led to significant business insights.
✨Highlight Leadership Experience
As this position involves leading a small team, be sure to share your leadership experiences. Discuss how you've managed teams, collaborated cross-functionally, and driven results through effective team dynamics.
✨Prepare for Process Improvement Discussions
Think about instances where you've implemented process improvements or automated tasks in your previous roles. Be ready to explain the challenges you faced, the solutions you proposed, and the outcomes achieved.
