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For Companies At a Glance
- Tasks: Manage key client relationships and drive revenue growth in cross-border e-commerce.
- Company: Join a leading player in the UK and international distribution market with a stellar reputation.
- Benefits: Enjoy a salary up to £75,000, a company car, and fantastic commission opportunities.
- Why this job: Be part of a dynamic team focused on innovation and customer satisfaction in logistics.
- Qualifications: Experience in international logistics and account management is essential; enthusiasm is a must!
- Other info: This role offers great training and development opportunities for career growth.
The predicted salary is between 45000 - 105000 £ per year.
About the Company
Our client is on the lookout for an experienced Strategic Account Manager who has experience within Cross Border ecommerce packet and parcel solutions. They are a major player in the UK and International Distribution Market with an exceptional reputation within the industry.
The Rewards
- Salary up to £75,000
- Fully expensed company car or car allowance
- Fantastic commission and bonus scheme
- Performance based incentives
- Great training and development opportunities
Responsibilities
- Retention and development of the relationships with Packet / Parcel / Mail, E-comm and international top 5 major customers
- Building & maintaining a long-term relationship with customers, and maximizing potential new revenue streams
- Acting as the central contact for clients, field-based teams and Operations
- Manage and control the individual Customer tariffs and respond to quotation requests immediately to support securing the business
Requirements
- Strong background within International / Cross Border Express Parcels, Fulfilment, e-commerce, re-seller or 3PL Logistics
- Proven track record of Account Management within ecommerce / logistics distribution
- Focussed, reliable and hardworking individual with a clear focus on building and strengthening
- A real self-starter with lots of enthusiasm and a sense of individuality
- Able to demonstrate a genuine passion for delivering great service
Strategic Account Manager employer: Detail2Recruitment
Contact Detail:
Detail2Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Account Manager
✨Tip Number 1
Network with professionals in the Cross Border ecommerce and logistics sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture at StudySmarter.
✨Tip Number 2
Research the latest trends in international parcel solutions and e-commerce logistics. Being knowledgeable about current market dynamics will help you engage in meaningful conversations during interviews and demonstrate your expertise.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed accounts in the past. Highlight your achievements in retaining clients and developing new revenue streams, as these are key responsibilities for the Strategic Account Manager role.
✨Tip Number 4
Showcase your passion for customer service by sharing stories that illustrate your commitment to client satisfaction. This will resonate well with the hiring team at StudySmarter, as they value individuals who prioritise great service.
We think you need these skills to ace Strategic Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in international and cross-border logistics, as well as any relevant account management roles. Use specific examples that demonstrate your success in these areas.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with their needs, particularly in e-commerce and parcel solutions. Be sure to include your passion for customer service.
Highlight Relevant Achievements: When detailing your work experience, focus on quantifiable achievements related to account management and revenue growth. Use metrics to showcase how you have successfully retained and developed client relationships.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a Strategic Account Manager.
How to prepare for a job interview at Detail2Recruitment
✨Know Your Industry
Make sure you have a solid understanding of the cross-border ecommerce and logistics market. Familiarise yourself with current trends, challenges, and key players in the industry to demonstrate your expertise during the interview.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained relationships with clients in previous roles. Highlight specific strategies you've used to retain customers and develop new revenue streams.
✨Be Ready to Discuss Metrics
Since this role involves managing customer tariffs and responding to quotation requests, be prepared to discuss how you've tracked and improved performance metrics in past positions. This will show your analytical skills and focus on results.
✨Demonstrate Your Passion for Service
Express your enthusiasm for delivering exceptional service. Share stories that illustrate your commitment to client satisfaction and how you've gone above and beyond to meet customer needs.
