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For Companies At a Glance
- Tasks: Collect funds, resolve disputes, and build credit files while analysing customer accounts.
- Company: Join a dynamic global company focused on financial excellence and customer satisfaction.
- Benefits: Enjoy flexible working options, professional development opportunities, and a supportive team culture.
- Why this job: Make an impact by improving customer relationships and enhancing financial processes in a collaborative environment.
- Qualifications: 3+ years in credit management, strong analytical skills, and proficiency in Excel required.
- Other info: Work in a comfortable office with occasional travel; perfect for those who thrive in a fast-paced setting.
The predicted salary is between 28800 - 43200 £ per year.
After a training period the incumbent will be responsible for collecting funds from customers within company guidelines, resolving invoice disputes, and building credit files. The range of responsibility is variable/geographic as is the number of accounts.
Principal Duties and Responsibilities:
- Consistently analyze the customer ledger to extract collectible items, uncover offsetting and unapplied items, and identify disputed items.
- Contact customers and internal sources to facilitate payment.
- Inform manager of serious collection issues and any major changes in account status.
- Assist manager in establishing credit files for new and existing accounts, and with periodic credit review of select customers.
- This entails obtaining a D&B report, bank and trade references, and financial statements (as needed).
- Review quotes and purchase orders for ‘T’ coded customers and authorize or deny shipment.
- Submit monthly reports; analyze.
- Ad-hoc reporting.
- Perform Cash Application tasks when necessary.
- Work closely with Sales, Customer Service, Data Management, and Accounting.
- Credit card processing and reconciliation.
- Prepare customer statements of account.
- Prepare quarterly business reviews.
- Send weekly sales reports for 7 account executives in North America.
- Review accounts for offsets and possible refunds daily.
- Prepare refunds for processing.
- Other tasks may be assigned.
Required / Desired Knowledge, Experiences and Skills:
- Must have over 3 years’ experience as a senior collector/credit manager, preferably in a corporate global environment.
- Must possess solid analytical and research skills, balanced with solid interpersonal communication skills.
- Experience working with automated accounting systems (i.e. JD Edwards, MAS 200).
- Proficiency in Microsoft Excel.
- Knowledge of credit checking procedures required.
- Must be focused, dependable and flexible.
- Must be able to manage multiple priorities and prioritize workload.
- Must be able to work independently, make sound decisions and have a professional demeanor.
- Ability to effectively communicate in English required.
Education/Certifications:
- Bachelor’s degree in Accounting is preferred.
Physical Working Environment:
- Work is primarily in an air-conditioned and heated office facility.
- Position may require occasional travel to other locations (less than 10%).
- Must be able to sit for extended periods of time, operate typical office equipment (copiers, faxes, computers and keyboards).
- Must have finger dexterity necessary to operate computer keyboard.
The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified.
Credit & Collections Analyst employer: Drew International
Contact Detail:
Drew International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit & Collections Analyst
✨Tip Number 1
Familiarise yourself with the specific accounting software mentioned in the job description, such as JD Edwards or MAS 200. Having hands-on experience or even completing online tutorials can give you a significant edge during the interview.
✨Tip Number 2
Brush up on your analytical skills by practising how to extract and interpret data from customer ledgers. Being able to demonstrate your ability to identify collectible items and resolve disputes will show that you're ready for the role.
✨Tip Number 3
Network with professionals in the credit and collections field, especially those who have experience in a corporate global environment. They can provide insights and tips that could be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your previous experiences in managing multiple priorities and making sound decisions independently. Use specific examples to illustrate your problem-solving skills and professional demeanour, as these are key traits for this position.
We think you need these skills to ace Credit & Collections Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit and collections. Emphasise your analytical skills, experience with automated accounting systems, and any specific software knowledge like JD Edwards or MAS 200.
Craft a Strong Cover Letter: In your cover letter, explain why you are a great fit for the Credit & Collections Analyst role. Mention your experience in resolving invoice disputes and building credit files, and how your skills align with the company's needs.
Showcase Relevant Skills: Clearly outline your solid analytical and research skills in your application. Provide examples of how you've effectively communicated with customers and internal teams to facilitate payments and resolve issues.
Highlight Educational Background: If you have a Bachelor's degree in Accounting or related fields, make sure to mention it prominently. This is preferred for the role and can strengthen your application.
How to prepare for a job interview at Drew International
✨Showcase Your Analytical Skills
As a Credit & Collections Analyst, you'll need strong analytical abilities. Be prepared to discuss specific examples of how you've successfully analysed customer ledgers or resolved disputes in the past. Highlight your experience with automated accounting systems and how you've used them to improve processes.
✨Demonstrate Communication Skills
Effective communication is key in this role. During the interview, practice articulating your thoughts clearly and confidently. Share instances where you’ve had to communicate complex information to customers or internal teams, and how you ensured everyone was on the same page.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in the role, such as handling difficult customers or managing multiple priorities, and prepare your responses to demonstrate your approach to these situations.
✨Familiarise Yourself with Credit Procedures
Since knowledge of credit checking procedures is required, brush up on these before your interview. Be ready to discuss your understanding of credit files, D&B reports, and financial statements, and how you would apply this knowledge in your day-to-day responsibilities.
