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For Companies At a Glance
- Tasks: Lead a dynamic team to create an exceptional shopping experience and achieve store targets.
- Company: Join a well-known brand with a strong presence on the British High Street.
- Benefits: Enjoy competitive salary, career growth opportunities, and a vibrant work culture.
- Why this job: This is your chance to open a new store and shape its success while building a top-performing team.
- Qualifications: Experience in retail or hospitality management with a passion for customer service and team leadership.
- Other info: Ideal for those living in Chichester or nearby areas like Bognor Regis and Portsmouth.
The predicted salary is between 29000 - 41000 £ per year.
Are you a fantastic Retail or Hospitality Store Manager looking for your next big challenge and an opportunity to open your own store and handpick your very own top performing team? We are on the hunt for a talented retailer who will be responsible for opening our client’s latest new store and passionate about building the reputation and client base in the town. Responsible for motivating a team to offer a customer experience which is second to none; you will be professional and commercially astute, with experience in a dynamic retail environment. With fantastic brand recognition and an iconic stance in the great British High Street, this really is a dream role for any experienced Retail Store Manager.
IDEAL CANDIDATE
- You will be professional and commercially astute with a passion for customer service, people management, and a strong desire to succeed.
- You will be super passionate about your product and your store standards, creating a unique high-street shopping experience.
- Customer service you believe in; not because you have to, every customer must walk out feeling they have had a personal shopping experience.
- Commercial awareness is a must; you must also be able to read and understand the reports and figures as well as knowing what makes a store look outstanding.
- Excellent people management skills, with the ability to motivate and gain respect from your team.
- Ideally experience of the premium service market or a very clear understanding of it.
THE ROLE AND KEY RESPONSIBILITIES
- Inspire the team to achieve store targets through coaching, delivering constructive feedback, and teamwork in a high-energy atmosphere.
- Monitor store performance and make recommendations to improve results.
- Communicate store performance and company updates to the team.
- Encourage a customer service culture, ensuring the team delivers sound fashion consulting at all times.
- Proactively seek out customer feedback and make recommendations to improve customer service.
- Ensure all difficult customer issues are resolved effectively and in a timely manner.
- Build rapport and be approachable and helpful to both customers and staff.
- Actively coach and develop the team to support internal succession.
- Monitor controllable costs and take action where appropriate.
- Understand and adhere to the company’s Health & Safety procedures.
Commutable Locations: Bognor Regis, Havant, Littlehampton, Worthing, Selsey, Portsmouth, Petersfield.
Store Manager employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Research the company and its brand values thoroughly. Understanding their mission and customer service philosophy will help you align your approach during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with current or former employees of the company. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your leadership skills and ability to drive sales. Be ready to discuss how you've motivated teams and improved customer experiences in previous roles.
✨Tip Number 4
Stay updated on retail trends and customer service best practices. Being knowledgeable about the latest developments in the retail industry will show your commitment to excellence and your readiness to lead a new store.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail or hospitality management. Focus on your achievements, such as improving sales figures or enhancing customer satisfaction, to demonstrate your suitability for the Store Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and people management. Mention specific examples of how you've motivated teams in the past and how you plan to build a strong team for the new store.
Highlight Relevant Skills: Emphasise your commercial awareness and ability to analyse performance reports. Include any experience you have with premium service markets, as this is a key aspect of the role.
Showcase Your Leadership Style: In your application, describe your leadership style and how you inspire and develop your team. Provide examples of how you've resolved customer issues effectively and fostered a positive team culture.
How to prepare for a job interview at TN United Kingdom
✨Show Your Passion for Customer Service
Make sure to express your genuine enthusiasm for providing exceptional customer service. Share specific examples from your past experiences where you went above and beyond to ensure customers had a memorable shopping experience.
✨Demonstrate Your Leadership Skills
Prepare to discuss your approach to team management and motivation. Highlight instances where you successfully coached your team to achieve targets, and how you fostered a positive and high-energy work environment.
✨Understand the Brand and Market
Research the company’s brand and its position in the market. Be ready to discuss how you can contribute to building the store's reputation and client base, and share insights on current retail trends that could impact the business.
✨Be Ready with Data-Driven Insights
Since commercial awareness is crucial, come prepared to talk about how you interpret sales reports and figures. Discuss how you have used data in the past to make informed decisions that improved store performance.
