Medical Department Administrative Manager

Our mission is to fix the outdated clinical trial infrastructure, which has led to increased costs and longer wait times for new treatments. We use software to help innovative companies run faster, more reliable, and patient-friendly clinical trials. Since our founding in March 2021, we have helped run over 100 clinical trials involving tens of thousands of patients, achieving a customer NPS of 100. We recently raised a $55m Series B round from Balderton Capital, with support from Creandum, Firstminute, Seedcamp, and Visionaries.

We are seeking a highly organised Office Administrative Manager to support our Medical Department in delivering a wide range of clinical trials. The ideal candidate will coordinate administrative activities for the medical department across multiple clinical studies, supporting both the research teams and maintaining critical documentation in line with regulatory requirements. The role will report directly to the Vice President of Medical.

We’d like to hear from you if:

• You have a degree in Life Sciences, Healthcare Administration, or a related field.
• You bring a minimum of 2 years' experience in a clinical research or healthcare setting.
• You have proven expertise in medical terminology.
• You bring strong documentation management skills.
• You have proficiency in clinical trial management and office administrative systems.
• You have exceptional attention to detail and organisational abilities.

What you’ll focus on:

• Managing complex medical trial documentation and regulatory files, ensuring compliance with GCP, MHRA, FDA, EMA, and HRA requirements.
• Working closely with the Clinical Operations, Commercial, and Program Management Teams to ensure the efficient delivery of high-quality clinical trials.
• Scheduling and coordinating Medical meetings.
• Liaising with Medical, other departments, and research sites to facilitate study communication.
• Processing and tracking essential Medical trial documentation, including protocols, amendments, and regulatory submissions.
• Maintaining accurate records of all aspects of Medical contributions to the business.
• Supporting Medical department study budget and invoice tracking.
• Supporting Medical department on-call rota and staff coordination.
• Assisting in Medical department contributions to regulatory submissions and ethics applications.
• Supporting the development and implementation of SOPs and Work Instructions relating to the Medical department.
• Maintaining department calendars and organising team meetings.

What we offer:

• Make an impact across all areas of our business and fix one of the world’s most broken industries.
• Competitive salary, plus meaningful stock options.
• Flexible working; we have an incredible office near London Bridge and encourage people to work 3 days per week from the office.
• Unlimited holidays; everyone is encouraged to take off at least 28 days each year.
• Health & wellbeing - cashback scheme with Medicash (unlimited virtual GP appointments, medical, dental, optician, physio, mental health + more!).
• Gympass membership; flexible access to gyms, studios, classes, and wellness apps.
• Enhanced Parental Leave - 12 weeks full pay for primary caregiver & 4 weeks full pay for secondary caregiver.
• Cycle to work scheme.
• Regular team events; recently we've been to Legoland, a Bake Off competition, and a Millwall FC home game (decided by popular vote).
• Up to £1,000 per year towards courses, certifications, and development.
• A new laptop as your main workstation.