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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and achieve sales targets.
- Company: Join a vibrant boutique in Bluewater Shopping Centre, known for its premium products.
- Benefits: Enjoy a competitive salary, potential bonuses, and flexible working options.
- Why this job: Be part of a fun, collaborative culture while making a real impact on customer satisfaction.
- Qualifications: Previous retail supervisory experience and a passion for outstanding customer service are essential.
- Other info: Open to discussing flexible working arrangements to suit your needs.
The predicted salary is between 25500 - 34500 £ per year.
Location: Dartford, United Kingdom
Job Category: Retail
EU work permit required: Yes
Job Reference: f6726c8b7e80
Job Views: 4
Posted: 11.03.2025
Expiry Date: 25.04.2025
Pay Rate: £30,500 per annum (+ Potential Bonus + Excellent Benefits)
Although this is a full-time opportunity, please speak to us about what flexibility means to you as we are always open to discuss an individual's flexible working needs, don't let this stop you from applying.
Position Summary
We're looking for a proactive and commercially driven Retail Supervisor to join our Boutique in Bluewater. Your priority will be to attain the sales targets of the boutique through premium customer experience and excellent delivery of all elements of boutique performance.
A Day in the Life of a Retail Supervisor:
- Completing shop floor observations and providing feedback to the team in line with management support.
- Utilising customer experience and everyday coaching across the team.
- Delivering a high standard of customer service.
- Facilitating team training sessions.
- Taking accountability for managing and resolving escalated complaints.
- Monitoring and leading on internal control processes.
- Leading on ad hoc audits.
What Will Make You Successful?
We want every customer to have a premium experience and you'll have the passion and panache to provide exactly that. Whether customers want an intense Stormio or a fruity cup of Toccanto, you'll be on hand to deliver service-oriented sales and promote our unique brand experience.
We're looking for confident and charismatic individuals who can deliver exceptional customer service utilising strong communication and interpersonal skills, as well as being able to demonstrate:
- Previous supervisory shop floor experience in the retail sector.
- A proven track record of delivering exceptional customer service.
- A strong understanding of the retail and competitive environment in which the business operates.
- Enthusiasm to coach, train and mentor the Sales Assistants within your boutique.
- Maintain and support a positive and collaborative team culture.
Assistant Store Manager/Supervisor, Dartford employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager/Supervisor, Dartford
✨Tip Number 1
Familiarise yourself with the brand and its products. Understanding the unique selling points of the items you'll be promoting will help you connect with customers and demonstrate your passion during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team or resolved conflicts in previous roles. This will highlight your ability to lead and support a positive team culture.
✨Tip Number 3
Research the retail environment in Dartford, particularly at Bluewater Shopping Centre. Being knowledgeable about local competitors and market trends can give you an edge in discussions during the interview process.
✨Tip Number 4
Prepare to discuss your approach to customer service. Think of specific instances where you went above and beyond for a customer, as this aligns perfectly with the role's focus on delivering a premium experience.
We think you need these skills to ace Assistant Store Manager/Supervisor, Dartford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail supervision. Emphasise any previous roles where you successfully managed a team or delivered exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the brand. Mention specific examples of how you've achieved sales targets or improved customer experiences in past roles.
Highlight Key Skills: In your application, focus on key skills such as communication, leadership, and problem-solving. Provide examples of how you've used these skills to enhance team performance and customer satisfaction.
Show Enthusiasm for the Role: Convey your enthusiasm for the Assistant Store Manager position. Explain why you're excited about the opportunity to work at Bluewater Shopping Centre and how you can contribute to the boutique's success.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Customer Service Skills
Since the role focuses heavily on delivering exceptional customer service, be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to handle complaints and turn negative experiences into positive ones.
✨Demonstrate Leadership Qualities
As an Assistant Store Manager, you'll need to lead a team. Discuss your previous supervisory experience and how you've motivated and trained team members. Be ready to explain your approach to fostering a positive team culture.
✨Understand the Brand and Market
Research the brand and its competitors before the interview. Show that you understand the retail environment and can discuss trends or challenges the business might face. This will demonstrate your proactive nature and genuine interest in the role.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your enthusiasm for the position. Ask about the company's approach to customer service, team dynamics, or opportunities for professional development. This not only helps you gauge if the company is a good fit but also leaves a positive impression.
