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- Tasks: Lead our Leeds store, driving sales and delivering exceptional customer service.
- Company: Join Futon Company, a dynamic retailer focused on quality and customer satisfaction.
- Benefits: Enjoy competitive salary, commission on sales, and generous staff discounts.
- Why this job: Be part of a vibrant team, inspire others, and make a real impact in retail.
- Qualifications: 2-4 years in management and sales, with strong leadership and communication skills.
- Other info: 28 days holiday, rising to 33 after 5 years, plus opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
An exciting opportunity has arisen to lead our fantastic Leeds branch. If you’re a commercially minded, customer-focused leader with a passion for sales, we’d love to hear from you! Duties and responsibilities: Be highly sales-driven and commercially aware, consistently seeking opportunities to increase revenue and improve store performance. Lead a customer-focused team to maximise sales, exceed targets, and deliver outstanding service. Be a hands-on leader , working alongside the team to inspire and motivate, leading by example in all aspects of store operations. Manage stock effectively , ensuring the right products are available at the right time, and commercially merchandised. Use sales data and insights to drive commercial success and optimise store performance. Ensure the customer experience is seamless , keeping them at the heart of all store operations. Handle customer complaints efficiently and professionally to maintain high service standards. Recruit and develop a high-performing team , coaching and training them to excel in sales and service. Maintain a positive, can-do mindset , ensuring the store runs smoothly and efficiently, even in challenging situations. Ensure all policies, promotions, and procedures are carried out accurately and on time. Maintain high visual merchandising standards , working closely with the Visual Merchandising team. Requirements: Excellent communication skills , with the ability to build relationships with customers and colleagues across the business. 2-4 years of management and sales experience in a customer service-driven role. Proven track record of achieving sales targets and driving business performance. Strong leadership skills , with the ability to inspire and develop a team. A hands-on approach , with a willingness to get involved in all aspects of store life. A proactive, solutions-focused mindset , always looking for ways to improve and solve problems. Strong organisational and planning abilities to ensure smooth store operations. Keen commercial awareness , with the ability to analyse sales trends and respond effectively. Experience in stock management , ensuring optimal levels and reducing shrinkage. Strong visual merchandising skills , with an eye for creating an engaging store environment. IT competency to manage systems and reporting effectively. Competitive salary and great benefits. Commission on personal sales. Excellent staff discount (after qualifying period). 28 days holiday per year (inclusive of bank holidays), rising to 33 days after 5 years of service. Latest products, offers, news and more… Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC. #J-18808-Ljbffr
Store Manager - Leeds employer: Futon Company
Contact Detail:
Futon Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Leeds
✨Tip Number 1
Familiarise yourself with the latest sales trends and customer preferences in the Leeds area. This knowledge will not only help you during interviews but also demonstrate your commitment to understanding the local market.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where your leadership directly contributed to increased sales or improved customer satisfaction.
✨Tip Number 3
Showcase your ability to manage stock effectively by discussing any relevant experience you have with inventory management systems. Being able to talk about how you've optimised stock levels can set you apart from other candidates.
✨Tip Number 4
Demonstrate your visual merchandising skills by preparing a portfolio or examples of past work. This could include photos of displays you've created or concepts you've implemented that enhanced the shopping experience.
We think you need these skills to ace Store Manager - Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your management and sales experience, particularly in customer service-driven roles. Use specific examples that demonstrate your ability to achieve sales targets and lead a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for sales and customer service. Mention how your leadership style aligns with the company's values and how you can contribute to the Leeds branch's success.
Showcase Relevant Skills: Emphasise your strong communication skills, commercial awareness, and ability to analyse sales data. Provide examples of how you've used these skills to improve store performance in previous roles.
Prepare for the Interview: If invited for an interview, be ready to discuss your hands-on leadership approach and how you handle customer complaints. Prepare examples of how you've developed high-performing teams and maintained high visual merchandising standards.
How to prepare for a job interview at Futon Company
✨Show Your Sales Savvy
Be prepared to discuss your previous sales achievements and how you've driven revenue in past roles. Use specific examples to demonstrate your commercial awareness and ability to exceed targets.
✨Emphasise Leadership Skills
Highlight your experience in leading teams, especially in a retail environment. Share stories that showcase your hands-on approach and how you inspire and motivate your team to deliver outstanding service.
✨Demonstrate Customer Focus
Prepare to talk about how you've handled customer complaints and ensured a seamless customer experience. Show that you understand the importance of keeping customers at the heart of store operations.
✨Discuss Stock Management Experience
Be ready to explain your experience with stock management and visual merchandising. Discuss how you've ensured optimal stock levels and created an engaging store environment that drives sales.
