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- Tasks: Manage a vibrant coffee store while delivering top-notch customer service and supporting your team.
- Company: Join a passionate team at Caffe Nero, known for its commitment to quality coffee and community.
- Benefits: Enjoy up to 70% off food and drinks, flexible hours, and access to exclusive discounts.
- Why this job: Be part of a fun, supportive culture that values career growth and community engagement.
- Qualifications: No coffee experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Full training provided, with opportunities for recognised qualifications and exciting competitions.
The predicted salary is between 24000 - 36000 £ per year.
We’re looking for an enthusiastic and experienced manager who is passionate about coffee and cake, delivering excellent customer service, and supporting their team’s development. No prior experience in coffee is necessary as full training will be provided in-store and at one of our Coffee Academies!
Some of our GREAT perks as part of the team include:
- Staff discount of up to 70% on selected food and drinks
- Free drinks during shifts
- Bespoke C#1 Benefits Dashboard personalized for you
- Life Assurance
- Medicash – covering optical, dental, physio, and more
- Flexible working hours (no late nights!)
- Access to Beanbox with hundreds of discounts and freebies
- C#1 Career Pathway with options to gain recognized qualifications
- Fun competitions and incentives
- Apprenticeship opportunities
- Excellent Length of Service Recognition Scheme
Why join our team? Joining us means becoming part of our C#1 team — whether through regular customers or your local community. We are passionate about helping team members build careers and are proud to be part of the Caffe Nero Group, which offers even more opportunities. There truly is something for everyone. If you love interacting with people (and dogs!) and providing great service, we encourage you to apply!
Contact Detail:
Coffee#1 Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coffee Store Manager
✨Tip Number 1
Show your passion for coffee and customer service during any interactions you have with us. Whether it's in a casual conversation or during an interview, let your enthusiasm shine through!
✨Tip Number 2
Familiarise yourself with our brand and values. Understanding what makes us unique will help you connect with our team and demonstrate that you're a great fit for our culture.
✨Tip Number 3
Highlight any previous experience in team management or customer service roles, even if they are not directly related to coffee. This will show us that you have the skills to support and develop your team effectively.
✨Tip Number 4
Be prepared to discuss how you would create a welcoming environment for customers and staff alike. Think about specific examples of how you've done this in the past or how you would approach it in our coffee store.
We think you need these skills to ace Coffee Store Manager
Some tips for your application 🫡
Show Your Passion: In your application, express your enthusiasm for coffee and customer service. Share any personal experiences that highlight your love for coffee culture or how you enjoy creating a welcoming atmosphere for customers.
Highlight Team Development Skills: Since the role involves supporting team development, mention any previous experience in mentoring or training others. If you don't have direct experience, discuss how you've contributed to team success in other ways.
Tailor Your CV: Make sure your CV reflects the skills and experiences relevant to the Coffee Store Manager position. Focus on customer service roles, leadership experiences, and any achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Use your cover letter to tell a story about why you want to work with this company. Mention specific perks that excite you, like the flexible working hours or career pathway opportunities, and explain how they align with your career goals.
How to prepare for a job interview at Coffee#1 Ltd.
✨Show Your Passion for Coffee
Even if you don't have prior experience, express your enthusiasm for coffee and the culture surrounding it. Share any personal experiences or favourite coffee moments to demonstrate your genuine interest.
✨Highlight Customer Service Skills
Emphasise your ability to deliver excellent customer service. Prepare examples from previous roles where you went above and beyond for customers, as this is crucial in a coffee store environment.
✨Discuss Team Development
Talk about your approach to supporting team members' growth. Mention any past experiences where you helped colleagues develop their skills or how you would foster a positive team environment.
✨Be Ready for Scenario Questions
Prepare for situational questions that may arise during the interview. Think about how you would handle difficult customers or busy shifts, showcasing your problem-solving abilities and calmness under pressure.
