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- Tasks: Lead a team to create an amazing shopping experience and drive store performance.
- Company: Join New Look, a fun fashion brand with over 55 years of making style accessible.
- Benefits: Enjoy 40% staff discount, flexible working patterns, and access to exclusive perks.
- Why this job: Shape the future of fashion while inspiring a passionate team in a vibrant environment.
- Qualifications: Previous management experience and a passion for fashion are essential.
- Other info: We celebrate diversity and offer training for your personal growth.
The predicted salary is between 28800 - 43200 £ per year.
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one. It's a busy and exciting time for the brand and we’re on the hunt for a Store Manager to join our growing Holyhead team.
The Store: As our Holyhead Store Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. You'll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey.
The Role: In your high street store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results… whilst having fun along the way! You will be fully accountable for your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win!
About you:
- You have previous store/deputy management experience
- You have a track record of effectively leading and managing a team
- You identify yourself as a New Look brand adorer
- You have a history of delivering and exceeding KPI’s and key objectives
- Commercial acumen
- Excellent communication and interpersonal skills to engage with customers and provide exceptional service.
- Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently.
Why New Look? The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks:
- Generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members!
- Special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway.
- Contributory private pension scheme.
- Performance-related retail management bonus scheme.
- Enhanced maternity, paternity and adoption leave, and shared parental leave.
- Healthcare cash plan, paid for by us.
- Cycle2Work scheme.
- Life assurance policy from day one.
Please note – these benefits and perks are non-contractual and may be changed from time to time. Apply now to find out more! We pride ourselves on being a flexible employer. Although this is a full-time role, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
Store Manager - Holyhead employer: New Look Group
Contact Detail:
New Look Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Holyhead
✨Tip Number 1
Familiarise yourself with New Look's values and culture. Understanding their commitment to being customer-obsessed and collaborative will help you align your approach during interviews and discussions, showcasing that you're a perfect fit for the team.
✨Tip Number 2
Prepare examples from your previous management experience that demonstrate your ability to lead a team effectively. Highlight instances where you've exceeded KPIs or improved customer satisfaction, as these are key aspects of the Store Manager role.
✨Tip Number 3
Engage with the local community in Holyhead. Showing that you understand the local market and can connect with customers will set you apart. Consider visiting the store beforehand to observe the shopping experience and identify areas for improvement.
✨Tip Number 4
Network with current or former employees of New Look if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview and understanding what it means to be part of the New Look team.
We think you need these skills to ace Store Manager - Holyhead
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with New Look's values and mission. Highlight how your personal values align with theirs, especially their focus on being customer-obsessed and collaborative.
Tailor Your CV: Ensure your CV reflects your previous store or deputy management experience. Emphasise your track record in leading teams and exceeding KPIs, as these are crucial for the Store Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fashion and your enthusiasm for the New Look brand. Share specific examples of how you've created a positive shopping experience in past roles.
Showcase Your Skills: Highlight your commercial acumen and exceptional communication skills. Provide examples of how you've effectively managed inventory and stock control, as these are key responsibilities for the position.
How to prepare for a job interview at New Look Group
✨Show Your Passion for Fashion
As a Store Manager, it's crucial to demonstrate your enthusiasm for the New Look brand. Share your personal experiences with their products and how they resonate with your style. This will show that you genuinely connect with the brand's values and mission.
✨Highlight Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you inspired your team to achieve targets or improve customer service. This will showcase your ability to motivate and manage effectively.
✨Understand the Customer Experience
Familiarise yourself with what makes a great shopping experience at New Look. Be ready to discuss how you would create a customer-obsessed atmosphere in the store. Think about ways to enhance customer engagement and satisfaction.
✨Be Ready to Discuss KPIs
Since the role involves accountability for store performance, be prepared to talk about key performance indicators (KPIs). Share your past experiences in exceeding KPIs and how you plan to drive sales and improve customer service in your new role.
