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For Companies At a Glance
- Tasks: Lead the store, maximise productivity, and develop your team.
- Company: Join a rapidly expanding modern luxury brand with a strong reputation.
- Benefits: Enjoy career advancement opportunities and a dynamic work environment.
- Why this job: Be part of an exceptional team and make a real impact on customer experience.
- Qualifications: Retail management experience and proficiency in Microsoft Office required.
- Other info: Flexible schedule needed, including nights and weekends.
The predicted salary is between 28800 - 43200 ÂŁ per year.
The Assistant Store Manager leads the store with their Store Manager by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Coach Standards. We are looking for an exceptional Assistant Store Manager that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Coach Service standards. In return you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career.
PROFILE
The successful individual will leverage their proficiency to:
- Take ownership and accountability for store and support the Store Manager;
- Show leadership through role modeling Coach Service behaviours and Coach selling standards;
- Demonstrate empowerment to solve customer problems and meet customers’ needs;
- Inspire team to meet and exceed performance standards;
- Act as advocate for the team, able to motivate others to achieve results;
- Communicate effectively with store manager, peers, supervisors, and corporate partners;
- Assist in developing plans to address key business issues, and utilize plans to impact business and achieve desired results;
- Able to influence others to gain support to achieve goals and complete projects.
The accomplished individual will possess:
- Experience in a retail service environment in a position of management;
- Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook;
- Ability to communicate effectively with customers and staff and maneuver the sales;
- Ability to work flexible schedule to meet the needs of the business, including nights, weekends and public holidays.
Our Competencies for All Employees
- Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems quickly and directly; is not afraid to take negative action when necessary.
- Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air.
Assistant Store Manager I - CE UK BROMPTON ROAD (40 Hours) employer: Tapestry, Inc.
Contact Detail:
Tapestry, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager I - CE UK BROMPTON ROAD (40 Hours)
✨Tip Number 1
Familiarise yourself with Coach's brand values and service standards. Understanding their ethos will help you align your leadership style with what they expect from an Assistant Store Manager.
✨Tip Number 2
Showcase your experience in team building and staff development during any interactions. Be ready to share specific examples of how you've motivated teams to exceed performance standards in previous roles.
✨Tip Number 3
Prepare to discuss how you handle customer issues and provide solutions. Highlighting your problem-solving skills will demonstrate your ability to meet customer needs effectively.
✨Tip Number 4
Be ready to talk about your flexibility in working hours. Since the role requires adaptability, showing that you're willing to work nights, weekends, and public holidays will make you a more attractive candidate.
We think you need these skills to ace Assistant Store Manager I - CE UK BROMPTON ROAD (40 Hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management and showcases your leadership skills. Use specific examples that demonstrate how you've maximised productivity and profitability in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the brand and your understanding of Coach's service standards. Mention how your experience aligns with the responsibilities of the Assistant Store Manager role and how you can contribute to the team.
Showcase Your Leadership Qualities: In both your CV and cover letter, emphasise your ability to lead by example and inspire a team. Provide examples of how you've motivated others to achieve results and how you've handled customer issues effectively.
Highlight Relevant Skills: Ensure you mention your proficiency in Microsoft Office applications, particularly Excel, as well as your ability to communicate effectively with both customers and staff. These skills are crucial for the role and should be clearly stated.
How to prepare for a job interview at Tapestry, Inc.
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully motivated others or resolved conflicts. This will show that you can embody the leadership qualities the company is looking for.
✨Understand Coach Service Standards
Familiarise yourself with Coach's service standards and selling behaviours. Be ready to discuss how you would implement these in the store. Showing that you understand and value their customer service philosophy will set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle customer issues. Think of specific scenarios where you've had to think on your feet and come up with effective solutions. This will demonstrate your capability to meet customers' needs.
✨Communicate Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might be asked about how you would communicate with your team or the Store Manager, so be prepared to showcase your interpersonal skills.
