Director of Sales & Marketing, London

Director of Sales & Marketing

Location: The Unbound Collection, Great Scotland Yard, London, ENG

About Great Scotland Yard Hotel – The Unbound Collection

Few addresses are richer in history and anecdote than our hotel; a few steps away from Covent Garden and around the corner from Trafalgar Square, our guests enjoy a wide variety of food and beverage offerings including quirky cocktails and local craft beers in the 40 Elephants Bar, evening drinks at our Whisky Bar, Sibin, and can indulge in an Afternoon Tea with a twist in The Parlour.

About the Director of Sales & Marketing role

The Director of Sales & Marketing plays a pivotal role in driving revenue growth and maximizing occupancy through strategic sales and marketing initiatives. You will lead the Sales and Marketing team in creating, defining, and implementing comprehensive strategies to attract guests, increase bookings, and enhance brand visibility. Duties and tasks will include:

1. Leading the sales team in identifying and pursuing new business opportunities, including corporate accounts, MICE, and leisure sales.
2. Overseeing the development and launch of marketing campaigns and promotional activities to increase brand awareness.
3. Forging strong relationships with key clients, corporate accounts, and industry partners.
4. Regularly reviewing the hotel’s commercial strategy, identifying new revenue streams, and maximizing the profitability of the hotel and positioning in the market.
5. Managing the sales & marketing budget in collaboration with the General Manager.
6. Managing all aspects of the sales and marketing team including hiring, training, performance, and building capabilities.

About you

You will have a proven track record in a similar role in the luxury five-star market. Excellent communication skills are essential, as is a firm understanding of negotiating and influencing skills. You will be creative and a natural leader, with the ability to motivate and develop a team. Understanding of key markets such as the UK, USA, and Middle East is required.

Benefits of the Director of Sales & Marketing role include:

1. Leadership package including bonus, enhanced pension, life insurance, and private healthcare.
2. 12 complimentary nights a year across Hyatt Hotels worldwide.
3. Discounted hotel stays across Hyatt for you and your family and friends from the day you start.
4. Business attire laundered complimentary.
5. Headspace membership and access to our Employee Assistance Programme.
6. 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
7. Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.

At Hyatt, ‘We care for people so they can be their best.’ This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family, which has 1150 hotels in over 70 countries and is recognized as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity, and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next Steps: Apply today for this Director of Sales & Marketing role and start your journey with Hyatt Hotels!

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