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- Tasks: Assist with meal service, set up tables, and attend to residents' needs.
- Company: Join Oakland Central Ltd, a caring community focused on exceptional hospitality.
- Benefits: Enjoy free meals, enhanced pay, extra leave, and a Cycle to Work scheme.
- Why this job: Make a real impact in residents' lives while working in a supportive team environment.
- Qualifications: Previous hospitality experience and strong people skills are essential.
- Other info: Full-time, permanent position with a pay of £12.00 per hour.
The predicted salary is between 24000 - 28800 £ per year.
Are you a natural at providing exceptional service with a touch of luxury? We are currently looking for a Hospitality Assistant to join our team! Your role will involve assisting with meal service, keeping water jugs filled, setting up and clearing tables, maintaining temperature records, stocking the bistro, and attending to residents’ non-care related needs. If you have a passion for hospitality and making people feel at home, we want to hear from you! Apply now for this exciting opportunity. We offersome excellent rewards & benefits including: We offer all team members 1 freemeal per shift. EnhancedBank Holiday pay. Increased Annual Leave entitlement. Team members who work with us for 3 years or more, get extra annual leave. Cycle to Work scheme Why not save money on commuting costs and improve your health at the same time. Milestone Birthdays – get anEXTRAday off to celebratethat special birthday. Company sickpay which is over and above the statutory entitlement. (subjectto length of service) Refer a FriendScheme for successfulreferrals- for all permanentroles within Oakland Care (T&C’s apply). Recognition and staff appreciation initiatives. Long service awards. And much more. Location: Hyllden Heights,Tonbridge Road,Hildenborough,Kent,TN11 9HJ Hours: 40 hours per week Pay: £12.00 per hour Contract: Full-time, Permanent Shift: Days What do you need to succeed: Our Hospitality Assistants, assist our care teams to provide an exceptional hospitality service, supporting the Head Chef, Reception Teams, Housekeeping and Lifestyles Team. This is a crucial position and central to the lives of the people we support and their families, so good people skills are essential alongside strong people and organisational skills. If you have previous experience working in the hospitality sector and have an affinity for care this is the role for you. As a Hospitality Assistant, your key responsibilities will include: Assisting with meal service either in resident rooms or dining rooms. To ensure that water/drink jugs are regularly refilled in resident rooms. Help set up and clear down tables before and after lunch service. To maintain temperature records of fridges and service stations in the dining rooms. Maintain the Bistro to ensure a professional offering, which is fully stocked. Attend to residents non care related needs i.e. Opening/Closing Curtains, changing TV channels etc. To be successful in this role, you need to have/be: Essential Previous experience of working in a similar role within a luxurious setting. ‘Can do’ attitude and willingness to work with us in ensuring we support our residents with the best quality service. Customer facing experience including building working relationships with internal & external stakeholders. Personal Attributes: Reliable and punctual. Ability to work as an effective team member. A professional personal appearance and standards. Able to demonstrate an understanding and/or awareness of the sensitivities of working within a care home environment. Able to develop good working relationships and to represent the organisation professionally. Able to build trust and demonstrate an awareness and understanding of individual differences. Motivated to go above and beyond, and to work with passion and enthusiasm. Motivated to contribute towards the team and home goals. A commitment to grow and learn new things at work. Able to remain approachable and calm under pressure. Our mission is to provide exceptional homes for people to live, love and be loved where everyone is part of our Family Family Integrity Respect Exceptional Sustainable Apply now! If youre ready to start your journey and make a difference, then dont delay and apply today! JBRP1_UKTJ
Oakland Central Ltd | Hospitality Assistant | tonbridge employer: Oakland Central Ltd
Contact Detail:
Oakland Central Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Oakland Central Ltd | Hospitality Assistant | tonbridge
✨Tip Number 1
Familiarize yourself with the specific needs of a hospitality assistant in a care home environment. Understanding the unique challenges and sensitivities involved will help you stand out during the interview process.
✨Tip Number 2
Highlight your previous experience in luxurious settings. Be prepared to discuss how your background in hospitality can enhance the residents' experience and contribute to a warm, welcoming atmosphere.
✨Tip Number 3
Demonstrate your 'can do' attitude by sharing examples of how you've gone above and beyond in past roles. This will show that you're not just looking for a job, but are genuinely passionate about providing exceptional service.
✨Tip Number 4
Prepare to discuss how you build relationships with both residents and team members. Emphasizing your people skills will be crucial, as this role is all about creating a supportive and friendly environment.
We think you need these skills to ace Oakland Central Ltd | Hospitality Assistant | tonbridge
Some tips for your application 🫡
Highlight Your Experience: Make sure to emphasize any previous experience you have in hospitality, especially in luxurious settings. Mention specific roles and responsibilities that align with the job description.
Showcase Your People Skills: Since this role requires strong people skills, include examples of how you've successfully built relationships with customers or team members in past positions.
Express Your Passion for Hospitality: In your cover letter or personal statement, convey your enthusiasm for providing exceptional service and making people feel at home. Share any relevant anecdotes that demonstrate your commitment to hospitality.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements and values mentioned in the job description. Use keywords from the listing to show that you understand what Oakland Central Ltd is looking for.
How to prepare for a job interview at Oakland Central Ltd
✨Show Your Passion for Hospitality
Make sure to express your genuine passion for hospitality during the interview. Share specific examples of how you've gone above and beyond to provide exceptional service in previous roles, especially in luxurious settings.
✨Demonstrate People Skills
Since this role involves interacting with residents and team members, highlight your strong people skills. Discuss how you build relationships and maintain a positive atmosphere, which is crucial in a care home environment.
✨Prepare for Scenario Questions
Be ready to answer scenario-based questions that assess your problem-solving abilities and customer service skills. Think about situations where you had to handle difficult requests or maintain professionalism under pressure.
✨Understand the Company Values
Familiarize yourself with the company's mission and values, such as integrity, respect, and exceptional service. Be prepared to discuss how your personal values align with theirs and how you can contribute to their goals.
