General Manager

General Manager

London Full-Time 47000 - 52000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team to deliver unforgettable cinema experiences.
  • Company: Join Everyman, a fast-growing cinema revolutionising the movie experience in stylish venues.
  • Benefits: Enjoy unlimited cinema tickets, 50% off food & drink, and epic staff events!
  • Why this job: Be part of a people-centric culture that values hospitality and creativity.
  • Qualifications: Previous management experience in customer service-focused hospitality is essential.
  • Other info: Autonomy to drive business success and achieve long-term profitability.

The predicted salary is between 47000 - 52000 £ per year.

Due to a fantastic internal promotion, an exciting opportunity has arisen in EVERYMAN CHELSEA for a General Manager to lead our vibrant and friendly team. As a General Manager, you will be a true leader, inspiring the team to deliver a memorable Everyman experience to all our guests. This is a fantastic opportunity that allows you to develop your career within a fast-expanding business with a culture entirely centered around its people.

As one of the fastest-growing cinema companies in Europe, Everyman is changing the way in which people experience the magic of cinema. Whether it be enjoying the company of friends in our stylish venues, indulging in a movie with a freshly baked pizza, a glass of wine, and the comfort of a sofa, or attending one of our specially curated events or Q&As, we aim to make every experience with Everyman one-of-a-kind through good old-fashioned hospitality done our way.

The successful General Manager will receive:

  • On target earnings of £47,000 to £52,000 per annum, including bonus
  • Unlimited complimentary cinema tickets for you and your buddies
  • 50% Everyman discount on all food & drink (unfortunately no reduction on calories)
  • Wagestream membership - access to your wages when you need!
  • 24/7/365 Employee Assistance Programme by Hospitality Action, the industry's charity
  • Financial, Legal, Family, Health and Wellbeing tools and resources
  • Retail discounts with Wagestream
  • Cycle to Work Scheme
  • Epic staff events, team socials, and amazing incentives!
  • Above all else, a very good reason to get out of bed in the morning!

As our General Manager, you will have full autonomy to drive the business to achieve long-term profitability and be responsible for making sure your venue performs to the best of its abilities, with you will need:

  • To be a passionate and dynamic leader, who can train and motivate a team to ensure delivery of exceptional service to all the guests whilst maintaining commercial and operational excellence of the venue.
  • Have full confidence in the running all aspects of the complex businesses and have full P&L accountability.
  • Have a sharp understanding of business finance in order to maximize sales and exceed KPI targets.
  • Work closely with the operations team to maximize service delivery opportunities and in turn, ensure the continued success of the cinema.

Successful General Manager candidates will:

  • Have a genuine passion for hospitality and ensuring that the teams they lead and work in share this.
  • Possess a huge personality and are not afraid to use it.
  • A love for food, drink, customer service, and, above all else, people.
  • An entrepreneurial spirit with bags of business savvy and self-drive.
  • Have previous experience as a Venue or General Manager and a background in customer service focused hospitality.

Interested? Then apply today to begin your career with Everyman!

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Contact Detail:

Everyman Cinema Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager

✨Tip Number 1

Familiarise yourself with Everyman's unique approach to cinema. Visit their venues, experience the service, and take note of what makes their hospitality stand out. This will help you speak authentically about how you can contribute to their mission during interviews.

✨Tip Number 2

Network within the hospitality industry, especially with those who have experience in cinema or similar environments. Attend industry events or join relevant online groups to connect with professionals who can provide insights or even referrals for the General Manager position.

✨Tip Number 3

Prepare to discuss your leadership style and how you've successfully motivated teams in the past. Think of specific examples where you’ve driven performance and enhanced customer experiences, as this aligns perfectly with Everyman's focus on exceptional service.

✨Tip Number 4

Research the latest trends in the cinema and hospitality industries. Being knowledgeable about current challenges and innovations will not only impress during interviews but also demonstrate your commitment to driving Everyman’s success in a competitive market.

We think you need these skills to ace General Manager

Leadership Skills
Team Motivation
Exceptional Customer Service
Financial Acumen
P&L Accountability
Operational Excellence
Sales Maximisation
KPI Management
Hospitality Knowledge
Entrepreneurial Spirit
Communication Skills
Problem-Solving Skills
Event Management
Staff Training and Development
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a General Manager at Everyman Chelsea. Highlight your leadership skills and experience in hospitality that align with their expectations.

Tailor Your CV: Customise your CV to reflect your relevant experience in managing teams and delivering exceptional customer service. Use specific examples that demonstrate your ability to drive profitability and exceed targets.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of Everyman's unique approach to cinema. Mention how your personality and entrepreneurial spirit will contribute to their vibrant culture.

Showcase Your Achievements: In both your CV and cover letter, include quantifiable achievements from your previous roles. This could be improvements in sales, team performance, or customer satisfaction ratings that illustrate your capability as a leader.

How to prepare for a job interview at Everyman Cinema Group

✨Show Your Passion for Hospitality

Make sure to express your genuine love for the hospitality industry during the interview. Share personal anecdotes that highlight your commitment to exceptional service and how you inspire your team to deliver memorable experiences.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led a team in the past. Discuss your approach to motivating staff, resolving conflicts, and ensuring operational excellence, as these are key qualities Everyman is looking for in a General Manager.

✨Understand Business Finance

Brush up on your knowledge of P&L accountability and financial metrics. Be ready to discuss how you've maximised sales and exceeded KPI targets in previous roles, as this will show your business savvy and entrepreneurial spirit.

✨Be Yourself and Showcase Your Personality

Everyman values huge personalities, so don’t be afraid to let yours shine through. Be authentic and engaging during the interview, as they want to see how you would connect with both the team and guests in their vibrant environment.

General Manager
Everyman Cinema Group
Location: London

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