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- Tasks: Lead operations and customer service teams to enhance efficiency and innovation.
- Company: Join a well-established independent banking and financial services group.
- Benefits: Enjoy competitive salary, 25 days leave, bonuses, and wellness events.
- Why this job: Shape the future of banking operations while working in a dynamic environment.
- Qualifications: Experience in senior operations roles within banking or finance is essential.
- Other info: Must be within commuting distance to Basingstoke.
The predicted salary is between 43200 - 72000 £ per year.
We are the internal recruitment partner for our client, a well-established independent banking and financial services group. We are presenting a new and exciting opportunity for a highly organised and meticulous Deputy Chief Operating Officer to join the team in Basingstoke.
As a Deputy Chief Operating Officer, you will play a crucial role in standardising, digitalising, and integrating platforms to improve service delivery, drive operational efficiency, and foster innovation. You will oversee the Operations & Customer Services Teams for both lending and deposits, as well as the Debt Recovery Team, ensuring all operations align with the regulatory framework. Additionally, you will work closely with the Chief Technology Officer (CTO) to manage operational projects. This is a unique opportunity for an individual with strong leadership, organisational, and problem-solving skills to shape the future of the Bank's operational infrastructure.
Requirements:
- Relevant academic and professional qualifications (Banking, Finance, or related field)
- Previous experience in a senior level operations manager position within banking, finance or related industries
- Strong understanding of finance and banking regulations
- Proven track record in managing complex projects, risks, and dependencies
- Ability to build rapport with key internal and external stakeholders and handle challenging situations
- Excellent organisational skills and attention to detail
- Live within a commutable distance to the offices in Basingstoke
Benefits:
- A competitive salary dependent on skills, knowledge, and experience
- 25 days annual leave plus bank holidays
- Discretionary bonus scheme
- Pension contributions 4% employer, 5% employee
- Employee Assistance Programme
- Death in service x4 annual salary
- Various wellbeing and social events throughout the year
Deputy Chief Operating Officer, Basingstoke employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Chief Operating Officer, Basingstoke
✨Tip Number 1
Network with professionals in the banking and finance sector, especially those who have experience in operational roles. Attend industry events or webinars to connect with potential colleagues and learn more about the company culture.
✨Tip Number 2
Research the latest trends in banking operations and digitalisation. Being knowledgeable about current innovations can help you stand out during discussions and interviews, showcasing your commitment to driving operational efficiency.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed complex projects in the past. Highlight your problem-solving skills and ability to work under pressure, as these are crucial for the Deputy Chief Operating Officer role.
✨Tip Number 4
Familiarise yourself with the regulatory framework relevant to banking operations. Understanding compliance issues will not only help you in the role but also demonstrate your expertise and readiness to align operations with regulations.
We think you need these skills to ace Deputy Chief Operating Officer, Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, particularly within banking or finance. Emphasise your leadership skills and any specific projects that demonstrate your ability to drive operational efficiency.
Craft a Compelling Cover Letter: In your cover letter, explain why you are the perfect fit for the Deputy Chief Operating Officer role. Discuss your understanding of banking regulations and how your previous experiences align with the responsibilities outlined in the job description.
Highlight Relevant Qualifications: Clearly list your academic and professional qualifications related to banking and finance. If you have certifications or training that pertain to operations management, make sure to include those as well.
Showcase Problem-Solving Skills: Provide examples in your application of how you've successfully managed complex projects or resolved challenging situations in previous roles. This will demonstrate your capability to handle the demands of the position.
How to prepare for a job interview at TN United Kingdom
✨Research the Company
Before your interview, make sure to thoroughly research the banking and financial services group. Understand their values, mission, and recent developments. This will help you tailor your responses and show genuine interest in the role.
✨Demonstrate Leadership Skills
As a Deputy Chief Operating Officer, showcasing your leadership abilities is crucial. Prepare examples from your past experiences where you successfully led teams or projects, highlighting your problem-solving skills and ability to manage complex situations.
✨Understand Regulatory Frameworks
Given the importance of compliance in banking, be ready to discuss your knowledge of finance and banking regulations. Familiarise yourself with relevant laws and how they impact operational efficiency, as this will demonstrate your expertise in the field.
✨Prepare Questions for the Interviewers
Having insightful questions prepared shows your enthusiasm for the role and helps you assess if the company is the right fit for you. Consider asking about the company's future projects, team dynamics, or how they measure success in the operations department.
