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For Companies At a Glance
- Tasks: Manage client relationships and provide outstanding customer service in the insurance sector.
- Company: Join a well-established company with a strong portfolio of high net worth clients.
- Benefits: Enjoy a competitive salary, excellent benefits, and opportunities for professional growth.
- Why this job: Be part of a dynamic team focused on innovation and delivering exceptional client experiences.
- Qualifications: Must have 12 months of commercial insurance experience and Cert CII qualification.
- Other info: Experience with Acturis is a plus, but not essential.
The predicted salary is between 30000 - 40000 £ per year.
Salary: £35k - £40K Subject to Experience Plus Excellent Benefits
We are looking for an experienced Insurance Account Handler with a proven track record of managing commercial SME client relationships. You will ideally have proven experience working with high net worth clients and demonstrate a passion for providing outstanding customer service standards. Working with a well-established existing portfolio of clients, you will support both colleagues and managers in managing client requirements in a professional, knowledgeable and confident manner.
The personal qualities you will have:
- Enthusiasm about working with our clients and delivering a great client experience.
- Motivation to deliver consistently and to high standards.
- Innovation which enables you to have considered yet forward-thinking ideas on how we can continuously improve our businesses (growth, processes).
- Personable approach in both written and verbal communication with our team, suppliers and clients alike.
- Personal self-management which enables effective organisation, time management and efficient completion of work.
- Cert CII qualified.
What you will need to know and be able to do, to a high standard:
- Minimum of 12 months previous commercial insurance experience.
- Ability to read and digest technical information and explain clearly to a client in a way which is pragmatic, appropriate and effective.
- Competent technical ability in all aspects of general insurance business.
- Good technical and administrative knowledge of dealing with claims.
- A high competence of regulatory compliance relating to the day-to-day handling of commercial business.
- Work with a full understanding to ensure compliance standards are met.
- Good Microsoft Office systems knowledge, including Excel.
- Experience of Acturis system desired but not essential.
Insurance Account Handler employer: DreamSearch Ltd
Contact Detail:
DreamSearch Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Account Handler
✨Tip Number 1
Familiarise yourself with the Acturis system, even if it's not essential. Understanding how this software works can give you an edge over other candidates and show your commitment to learning.
✨Tip Number 2
Network with professionals in the insurance industry. Attend events or join online forums where you can connect with current Insurance Account Handlers. This can provide insights into the role and potentially lead to referrals.
✨Tip Number 3
Brush up on your knowledge of regulatory compliance in commercial insurance. Being well-versed in these standards will demonstrate your professionalism and readiness for the role.
✨Tip Number 4
Prepare to discuss specific examples of how you've delivered outstanding customer service in previous roles. Highlighting your passion for client experience can set you apart during interviews.
We think you need these skills to ace Insurance Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing commercial SME client relationships. Emphasise any work you've done with high net worth clients and showcase your customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role. Mention specific examples of how you've delivered outstanding client experiences and your motivation to maintain high standards.
Highlight Relevant Qualifications: Clearly state your Cert CII qualification and any other relevant certifications. This will demonstrate your commitment to the insurance industry and your technical knowledge.
Showcase Your Communication Skills: In your application, provide examples of your written and verbal communication skills. Highlight how you effectively explain technical information to clients in an understandable way.
How to prepare for a job interview at DreamSearch Ltd
✨Showcase Your Experience
Be prepared to discuss your previous experience in commercial insurance, especially with high net worth clients. Highlight specific examples where you successfully managed client relationships and delivered outstanding service.
✨Demonstrate Your Knowledge
Familiarise yourself with the technical aspects of general insurance and be ready to explain complex information clearly. This will show your competence and ability to communicate effectively with clients.
✨Exhibit Enthusiasm and Motivation
Express your passion for providing excellent customer service and your motivation to meet high standards. Companies value candidates who are genuinely enthusiastic about their work and the client experience.
✨Prepare for Compliance Questions
Understand the regulatory compliance aspects of handling commercial business. Be ready to discuss how you ensure compliance standards are met in your previous roles, as this is crucial for the position.
