Marketing Program Manager

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Job ID: 40498

Marketing Program Manager

Lloyd\’s Register

Location: London / Mumbai (hybrid model, flexible working hours)

What are we looking for

You will lead the development and execution of a cohesive, high-impact marketing operations framework, ensuring alignment with business objectives and driving measurable commercial outcomes.

We are looking for the individual embedding consistent processes to ensure marketing operations are run efficiently.

As the strategic owner of global marketing processes, you will define and implement standardised operating procedures (SOPs) to enhance consistency, efficiency, and effectiveness. You will ensure the team seamlessly executes key marketing programmes while embedding a culture of continuous improvement.

This role requires a leader with exceptional stakeholder management skills, capable of influencing and guiding cross-functional teams, senior leaders, and external partners. If you are a commercially minded leader with a track record of driving operational excellence and optimising marketing performance, this is a unique opportunity to shape and enhance LR\’s global marketing strategy.

The role

• Lead the strategic development and optimisation of global marketing programs, ensuring alignment with business priorities and measurable commercial impact.
• Oversee and continuously enhance marketing governance, embedding structured processes, SOPs, and best practices to drive operational excellence.
• Provide leadership and oversight of a team of experts, ensuring high-quality execution, efficient resource allocation, and seamless collaboration across teams.
• Drive the adoption of data-driven decision-making, ensuring marketing programs are evaluated and optimised against clearly defined objectives.
• Establish and enforce robust program tracking, reporting, and risk management frameworks, proactively identifying and mitigating potential delivery risks.
• Lead cross-functional collaboration with key business stakeholders, fostering alignment across commercial, technical, and executive leadership teams.
• Ensure marketing operations are scalable, adaptable, and responsive to the evolving needs of the business, introducing innovative solutions where necessary.
• Define and implement RACI frameworks to clarify roles, responsibilities, and accountability across global marketing initiatives.
• Act as a key advisor to senior leadership on marketing operations, process efficiency, and program effectiveness.
• Embed a culture of continuous improvement within marketing operations, leveraging stakeholder feedback and performance insights to refine processes and enhance impact.

What you bring

• Experience in leading and optimising global teams, with a proven track record of delivering high-impact, multi-channel marketing programs.
• Strong leadership and team management skills, comfortable driving alignment across complex stakeholder groups.
• Demonstrated ability to introduce and refine marketing governance structures, SOPs, and operational workflows within a large-scale business environment.
• Commercially minded, with strong analytical skills and the ability to leverage data to drive strategic decision-making and performance improvements.
• Excellent stakeholder management and influencing skills, with the ability to engage, align, and challenge senior leadership constructively.
• Highly organised, detail-oriented, and adept at managing multiple initiatives in a fast-paced, high-expectation environment.
• Strong experience with project management methodologies and tools to improve tracking, reporting, and efficiency within marketing operations.
• Comfortable working within a global, matrixed organisation and adapting to evolving business needs.

Desirable:

• Experience within B2B, professional services, or maritime industries.
• Background in continuous improvement methodologies or process optimisation.
• Background in working with continuous improvement teams or process optimisation.

About us

We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance.

Be a part of

Lloyd\’s Register is wholly owned by the Lloyd\’s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy, Lloyd\’s Register colleagues and Lloyd\’s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place.

Want to apply?

Here at Lloyd\’s Register, we care, we share and we do the right thing in every situation. It\’s ingrained in our culture and everything we do. We are committed to leading with our values that empower and enable an inclusive environment conducive to your growth, development and engagement.

We care, we share, we do the right thing.

If you have further questions about this role, please contact us at and we will respond to you as soon as possible.

Diversity and Inclusion at Lloyd\’s Register:

Together we are one Lloyd\’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment.

As a Disability Confident Committed Employer, we have committed to:

• ensure our recruitment process is inclusive and accessible.
• communicating and promoting vacancies offering an interview to disabled people who meet the minimum criteria for the job.
• anticipating and providing reasonable adjustments as required.
• supporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work.
• at least one activity that will make a difference for disabled people.

Find out more about Disability Confident at:

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