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- Tasks: Coordinate customer relations and assist new homeowners with queries and tours.
- Company: Join a leading firm in high-end new build property customer service.
- Benefits: Enjoy a Monday to Friday schedule with a competitive salary of £30k.
- Why this job: Experience a dynamic role where no two days are the same, enhancing your customer service skills.
- Qualifications: EU work permit required; previous customer service experience is a plus.
- Other info: Located in vibrant West London, perfect for those seeking an exciting work environment.
The predicted salary is between 24000 - 42000 £ per year.
Fancy working in the world of high-end new build property customer service?
As a New Homes Customer Relations Coordinator, you will:
- Liaise with contractors to ensure defects and/or snagging are being addressed in a timely manner.
- Give guided tours to new homeowners of their residence and facilities.
- Answer inbound calls and queries from residents in new build homes.
- Contribute to the smooth running of the office by undertaking general duties such as answering phones and filing.
- Fulfil multiple duties as needed, with no two days being the same!
Contact us to discuss what this new role could mean for you.
Customer Relations Coordinator - Shepherds Bush - 30k employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relations Coordinator - Shepherds Bush - 30k
✨Tip Number 1
Familiarise yourself with the high-end property market in London. Understanding the nuances of customer service in this sector will help you stand out during interviews and discussions.
✨Tip Number 2
Network with professionals in the real estate and customer service industries. Attend local events or join online forums to connect with people who can provide insights or even refer you to opportunities.
✨Tip Number 3
Prepare to demonstrate your communication skills. Since the role involves liaising with contractors and homeowners, practice articulating your thoughts clearly and confidently, as this will be crucial in your interactions.
✨Tip Number 4
Research common issues faced by new homeowners and how customer service can address these. Being knowledgeable about potential challenges will show your proactive approach and readiness for the role.
We think you need these skills to ace Customer Relations Coordinator - Shepherds Bush - 30k
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Customer Relations Coordinator. Highlight your relevant experience in customer service and property management.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job requirements. Emphasise your ability to liaise with contractors, manage customer queries, and handle multiple tasks efficiently.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for high-end customer service and your understanding of the property market. Mention specific examples of how you've successfully managed customer relations in the past.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in customer relations.
How to prepare for a job interview at TN United Kingdom
✨Research the Company
Before your interview, take some time to learn about the company and its values. Understanding their approach to customer service, especially in high-end property, will help you align your answers with what they are looking for.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as dealing with a difficult customer or managing multiple tasks. Think of examples from your past experiences that demonstrate your problem-solving skills and adaptability.
✨Show Enthusiasm for Customer Service
As a Customer Relations Coordinator, your passion for providing excellent service is crucial. Be sure to express your enthusiasm for helping customers and your commitment to ensuring their satisfaction during the interview.
✨Practice Your Communication Skills
Since the role involves liaising with contractors and answering queries from residents, strong communication skills are essential. Practise articulating your thoughts clearly and confidently, as this will reflect your ability to interact effectively in the role.
