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For Companies At a Glance
- Tasks: Support 300 users, manage IT systems, and ensure security and efficiency.
- Company: Join Kroo, a cutting-edge fintech company revolutionising digital banking.
- Benefits: Enjoy generous holiday, mental health support, learning funds, and hybrid working options.
- Why this job: Be part of a diverse team, learn new tech, and contribute to impactful projects.
- Qualifications: Experience with macOS, Google Workspace, and a passion for user experience required.
- Other info: Flexible interview process and commitment to diversity and inclusion.
The predicted salary is between 30000 - 42000 ÂŁ per year.
How you will contribute:
The Kroo is growing and we’d love to hear from you if you’re interested in joining us on our journey!
As a Systems Administrator within our IT team, you will be responsible for providing support to our 300 end users and ensuring their IT equipment and systems are working correctly by ensuring the reliability, security, and efficiency of our IT infrastructure. The team is responsible for the day-to-day management, maintenance, and optimisation of our systems, which makes a critical contribution to the seamless operation of our digital banking platform.
Primary responsibilities include:
- Contribute to the rollout, management and administration of core service infrastructure, taking the lead on specific systems or projects as appropriate
- Work on the design, deployment, and documentation of new solutions and of enhancements to existing solutions in line with agreed technical standards and policies, as well as manage and administer our current products and services
- Set up accounts for new joiners and make adjustments as necessary for current employees as they move into new roles/departments
- Administer MDM solutions for company laptops and BYOD
- Integrate ZTNA solutions to ensure secure access to cloud-based applications
- Collaborate with the IT Security team to:
- Develop, implement, and enforce robust security policies and procedures
- Align IT practices with broader security initiatives
- Understand current operational security issues and develop solutions
You’ll get to work with a variety of technologies:
Our current tech stack consists of the below but our focus is always on finding the right technology for the job so we’re always interested in considering other solutions.
- macOS and ChromeOS
- Google Workspace, including security elements such as DLP and device management
- Jamf Pro (including Protect, Connect, and Security Cloud)
- Make for automation tooling
- Slack
- 1Password
- Atlassian (Jira & Confluence)
About You
This is an exciting role for a Mac systems administrator with strong knowledge of the basics who is looking to learn more and take the next step in their career. We have a small number of “essential” requirements and encourage applications from anyone who meets these even without meeting the “preferred” skills and experience.
Essential
- Experience working in a Mac system administrator role with:
- macOS
- Atlassian (Jira & Confluence)
- Google Workspace
- Slack
- Password management tools
- Mobile Device Management tools
Preferred
- Experience working with: ChromeOS, Google device management, Google Cloud Platform, and Make
- Experience with the Jamf suite of products for Apple device management (Pro, Protect, Connect, Security Cloud)
- Some experience with Google Cloud Platform
- Experience working in a financial services or similarly regulated environment
- Proficiency in implementing IAM solutions to control access to critical systems and resources
- Familiar with standards such as ISO 27001 and CIS Benchmarking
- An interest in collaborating with senior management to develop and execute IT strategies aligned with business objectives.
About Our Process:
We can be flexible with the structure of our interview process if someone\’s circumstances or timescales require it but our general structure is:
- 30-minute meet and greet with our talent acquisition specialist via google hangouts.
- 1-hour technical interview with the hiring manager via google hangouts.
- 45-minute Final interview
Please let us know if you have any specific requirements or need assistance so we can be as accommodating as possible for you.
What we offer:
At our cutting-edge fintech company, we know that attracting and retaining the best talent means offering top-notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer:
- Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday.
- Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed.
- Employer-sponsored volunteer program: We\’re passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer-sponsored volunteer time.
- Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner.
- Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top-up.
- Learning and development: After 1 year of service, you\’ll have access to £500 from the Kroo Learning Fund to invest in your career development.
- Top-notch equipment: We provide top-of-the-line equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your setup if required.
- Modern office: When you\’re in the office, you\’ll enjoy access to our modern, bustling workspace in Holborn, Central London, which includes a full gym.
- Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme.
- Electric Car scheme: We\’re committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same.
- Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families.
- Room for growth: As a fast-paced, high-growth start-up, we\’re dedicated to providing our employees with room to grow and excel.
- You get full healthcare for you and your nuclear family via Vitality.
Hybrid Working:
At Kroo Bank, we have a hybrid policy that gives both individuals and teams a lot of freedom when it comes to using the office space to boost productivity. Our London office is a great resource when used effectively. So, employees who can occasionally come to the office are a good fit for how we work right now. Keep in mind that this job involves working from Monday to Friday, with a mix of remote and office work, so you won\’t need to be on-site all the time.
Diversity and Inclusion:
We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process.
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System Administrator employer: Kroo Ltd
Contact Detail:
Kroo Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land System Administrator
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as macOS, Google Workspace, and Jamf Pro. Having hands-on experience or even personal projects that showcase your skills with these tools can set you apart during the interview process.
✨Tip Number 2
Prepare to discuss your approach to user experience and security in IT. The role emphasises a positive user experience within a security-focused environment, so think of examples where you've successfully balanced these aspects in your previous roles.
✨Tip Number 3
Research the company culture at Kroo and be ready to express how your values align with their commitment to diversity and inclusion. Showing that you understand and appreciate their culture can make a strong impression.
✨Tip Number 4
Be prepared to discuss your problem-solving skills, especially in relation to technical issues. Think of specific challenges you've faced in past roles and how you resolved them, as this will demonstrate your capability to support end users effectively.
We think you need these skills to ace System Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Mac systems administrator, particularly with macOS, Google Workspace, and Atlassian tools. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific projects or experiences that align with the responsibilities listed in the job description, such as managing IT infrastructure or collaborating on security initiatives.
Showcase Relevant Skills: Clearly outline your technical skills related to the job, such as experience with Mobile Device Management tools and password management solutions. If you have experience with ChromeOS or Jamf products, be sure to include that as well.
Highlight Your Soft Skills: The role requires a focus on user experience and collaboration. Include examples of how you've successfully worked in teams or improved user satisfaction in previous roles to demonstrate your fit for the company culture.
How to prepare for a job interview at Kroo Ltd
✨Know Your Tech Stack
Familiarise yourself with the technologies mentioned in the job description, especially macOS, Google Workspace, and Jamf Pro. Be prepared to discuss your experience with these tools and how you've used them in previous roles.
✨Demonstrate Problem-Solving Skills
Prepare to showcase your problem-solving abilities by discussing specific technical issues you've resolved in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Understand Security Practices
Since the role involves collaborating with the IT Security team, brush up on security policies and procedures. Be ready to talk about how you would implement and enforce security measures in a systems administration context.
✨Show Enthusiasm for Learning
Express your eagerness to learn and grow within the role. Mention any relevant courses or certifications you're pursuing, and highlight your interest in keeping up with industry trends and best practices.
