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For Companies At a Glance
- Tasks: Be the voice of the customer, ensuring our software meets user needs and delivers value.
- Company: Join Kinetic, a company that values people and culture, dedicated to enhancing customer experiences.
- Benefits: Enjoy flexible benefits, 25 days holiday, wellbeing days, and a performance-related bonus scheme.
- Why this job: Make a real impact by bridging business needs and tech, while working in a collaborative environment.
- Qualifications: Experience in Agile product ownership, customer engagement, and cross-functional collaboration is essential.
- Other info: Kinetic promotes diversity and offers a vibrant workplace with free breakfast and social activities.
The predicted salary is between 34000 - 46000 £ per year.
As a Product Owner at Kinetic, you will be the voice of the customer, ensuring our software solutions meet user needs and deliver real value. Working closely with customers, stakeholders, and development teams, you will gather feedback, refine requirements, and prioritise enhancements to ensure continuous product improvement. You will bridge the gap between business needs and technical execution, playing a key role in delivering high-quality solutions that enhance customer experience and drive adoption.
Key Responsibilities
- Act as the primary liaison between customers and internal teams, gathering feedback to refine and prioritise product features.
- Own and manage the product backlog, ensuring clear prioritisation of tasks based on customer impact and business value.
- Work closely with cross-functional teams, including Engineering, UX/UI, and Customer Success, to ensure seamless execution of product enhancements.
- Conduct customer interviews, usability testing, and data analysis to gather insights and drive informed decision-making.
- Define clear and actionable user stories, acceptance criteria, and requirements for development teams.
- Support go-to-market activities by working with marketing and sales teams to communicate product updates and improvements.
- Ensure timely delivery of product iterations by collaborating with development teams in an Agile environment.
- Monitor product performance post-launch, gathering insights to drive continuous improvements and enhance user satisfaction.
- Advocate for customers, ensuring their needs and feedback are central to all product decisions.
Skills, Knowledge & Expertise
- Customer Engagement & Feedback Management: Proven ability to conduct customer interviews, run focus groups, and collect user feedback to refine product features and improve customer experience.
- Agile Product Ownership: Experience managing product backlogs, writing detailed user stories, and defining acceptance criteria to support development teams.
- Cross-Functional Collaboration: Strong ability to work with Engineering, UX/UI, and Customer Success teams to translate business needs into technical requirements and ensure smooth product delivery.
- Data-Driven Decision Making: Skilled in using analytics, A/B testing, and user research to make informed product decisions and track performance improvements.
- Product Delivery & Execution: Experience leading sprint planning, backlog grooming, and coordinating releases in an Agile environment to ensure timely and high-quality delivery.
- Documentation & Communication: Ability to create clear product documentation, user guides, and release notes to support internal teams and customers.
Job Benefits
- Working for an organisation where people and culture genuinely matter.
- Excellent training and support with the opportunity for further professional development.
- Performance-related bonus scheme.
- 25 days annual holiday allowance plus bank holidays off.
- 2 wellbeing days a year to rest and recharge.
- Christmas shut-down period for a well-deserved break.
- Company contribution to pension.
- A flexible benefits package, which is customisable by you.
- You can choose from private health care, life assurance, personal development, cinema tickets, wide range of discounts at retailers and so much more!
Kinetic provides excellent working environments at its offices, including kitchens with free breakfast, tea, coffee, and refreshments. Our social committee organises activities and events throughout the year, and you’ll have the opportunity to do charitable work within the local community. Kinetic is an equal opportunity employer, fostering diversity and committed to creating an inclusive environment for all employees.
Contact Detail:
Kinetic Software Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Owner
✨Tip Number 1
Familiarise yourself with Agile methodologies, as this role heavily relies on Agile practices. Understanding how to manage product backlogs and lead sprint planning will give you a significant edge during discussions with the hiring team.
✨Tip Number 2
Prepare to showcase your experience in customer engagement. Be ready to discuss specific examples of how you've gathered user feedback and translated it into actionable product features, as this is a key responsibility of the Product Owner role.
✨Tip Number 3
Highlight your cross-functional collaboration skills. Think of instances where you've worked closely with engineering, UX/UI, or customer success teams to deliver a product. This will demonstrate your ability to bridge the gap between technical execution and business needs.
✨Tip Number 4
Showcase your data-driven decision-making skills. Be prepared to discuss how you've used analytics or A/B testing in previous roles to inform product decisions, as this aligns perfectly with the expectations for the Product Owner position.
We think you need these skills to ace Product Owner
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Product Owner at Kinetic. Familiarise yourself with Agile methodologies and how they apply to product management.
Tailor Your CV: Highlight your experience in customer engagement, Agile product ownership, and cross-functional collaboration. Use specific examples that demonstrate your ability to gather feedback and manage product backlogs.
Craft a Compelling Cover Letter: In your cover letter, express your passion for enhancing customer experience and your understanding of the role. Mention how your skills align with Kinetic's mission and values, and provide examples of past successes.
Showcase Data-Driven Decision Making: Include instances where you've used analytics or user research to inform product decisions. This will demonstrate your ability to make informed choices that enhance product performance and user satisfaction.
How to prepare for a job interview at Kinetic Software
✨Understand the Role
Make sure you have a solid grasp of what a Product Owner does, especially in the context of Kinetic. Familiarise yourself with Agile methodologies and be ready to discuss how you would manage a product backlog and prioritise features based on customer feedback.
✨Showcase Your Customer Engagement Skills
Prepare examples of how you've successfully gathered customer feedback in the past. Be ready to discuss specific techniques you've used for conducting interviews or usability testing, as this is crucial for the role.
✨Demonstrate Cross-Functional Collaboration
Highlight your experience working with different teams, such as Engineering and UX/UI. Be prepared to share stories that illustrate how you've effectively communicated business needs to technical teams and ensured smooth product delivery.
✨Be Data-Driven
Kinetic values data-driven decision-making, so come equipped with examples of how you've used analytics or A/B testing to inform product decisions. Discuss how you've tracked performance improvements and made adjustments based on user research.
