At a Glance
- Tasks: Lead and manage program operations while ensuring staff and client welfare.
- Company: Join a supportive services agency dedicated to making a positive impact in the community.
- Benefits: Enjoy opportunities for professional development and a collaborative work environment.
- Why this job: Be part of a mission-driven team that values respect, integrity, and community engagement.
- Qualifications: Experience in management and a passion for supporting others is essential.
- Other info: Flexible hours and the chance to network with community agencies.
The predicted salary is between 36000 - 60000 £ per year.
The employee in this classification shall report to the Regional Director of Supportive Services or Vice President of Supportive Services. The Program Director provides leadership and ensures program integrity. The responsibilities are managerial in function. The Program Director is responsible for the administration and operations of the program(s) and is accountable for the general welfare of staff and clients. The Program Director oversees the supervision of all staff and clients and the safety and security of the program(s). The Program Director is responsible for ensuring contract compliance and all reporting procedures and appropriate fiscal management.
Scope of Duties:
- Interact with all clients, staff, and outside contacts with respect and courtesy.
- Maintain client and staff confidentiality in compliance with administrative policies and procedures.
- Attend and participate in regularly scheduled staff meetings, supervisory conferences, and training sessions.
- Supervise assigned staff including the completion of performance evaluations and regularly scheduled supervisory sessions.
- Ensure compliance with the agency Administrative Policies and Procedures.
- Develop, implement, and maintain Program Policy and Procedures Manual including ongoing review and update.
- Prepare recommendations for the annual budget with input from direct reports anticipating personnel and operational needs for the upcoming fiscal year.
- Ensure quality delivery of all program services.
- Assess staff training needs and coordinate staff development plans.
- Conduct regular Program Management Meetings, Team Meetings, Staff Meetings, and House/Client Meetings.
- Conduct regular program evaluations to ensure program integrity.
- Ensure contract compliance and a positive relationship with funding source(s).
- Conduct regular, unscheduled off-hour visits to the program(s).
- Actively recruit for vacant staff positions to ensure appropriate levels of staff supervision in the program.
- Follow all safety and security procedures required by agency and licensing agencies and/or funding source(s).
- Network with other community agencies to develop resources for clients.
- Represent agency and actively participate on appropriate external coalitions, committees, and meetings.
- Ensure the collection of all data to support outcome studies required by the agency or funding source.
- Complete any duties assigned.
ADA Essential Functions
Program Director 1 employer: ZipRecruiter
Contact Detail:
ZipRecruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Program Director 1
✨Tip Number 1
Network with professionals in the supportive services sector. Attend industry conferences or local meetups to connect with individuals who may have insights into the role of a Program Director and can provide valuable advice or referrals.
✨Tip Number 2
Familiarise yourself with the latest trends and best practices in programme management and compliance. This knowledge will not only help you in interviews but also demonstrate your commitment to maintaining program integrity and quality service delivery.
✨Tip Number 3
Prepare to discuss your leadership style and how you handle staff development and performance evaluations. Be ready to share specific examples of how you've successfully managed teams and improved programme outcomes in previous roles.
✨Tip Number 4
Research StudySmarter's values and mission. Understanding our organisational culture will help you align your responses during interviews and show that you're genuinely interested in contributing to our goals as a Program Director.
We think you need these skills to ace Program Director 1
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Program Director. Familiarise yourself with the key duties mentioned in the job description, such as leadership, program integrity, and compliance.
Tailor Your CV: Customise your CV to highlight relevant experience in programme management, staff supervision, and fiscal management. Use specific examples that demonstrate your ability to lead teams and ensure compliance with policies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the organisation. Mention how your skills align with the job requirements and provide examples of past successes in similar positions.
Highlight Leadership Skills: In your application, emphasise your leadership abilities and experience in managing teams. Discuss your approach to staff development, training needs assessment, and maintaining a positive work environment.
How to prepare for a job interview at ZipRecruiter
✨Showcase Your Leadership Skills
As a Program Director, you'll need to demonstrate strong leadership abilities. Be prepared to discuss your previous experiences in managing teams, resolving conflicts, and ensuring program integrity. Use specific examples to illustrate how you've successfully led projects or initiatives.
✨Understand Compliance and Reporting Procedures
Familiarise yourself with the compliance requirements relevant to the role. During the interview, highlight your knowledge of contract compliance and reporting procedures. Discuss any experience you have in fiscal management and how you've ensured adherence to policies in past roles.
✨Emphasise Communication Skills
Effective communication is key in this role. Be ready to explain how you interact with clients, staff, and external contacts. Share examples of how you've maintained confidentiality and built positive relationships within your team and with stakeholders.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face as a Program Director and how you would address them. This will show your proactive approach and readiness for the role.