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- Tasks: Provide exceptional styling and personal shopping services to customers.
- Company: Join a vibrant team representing iconic womenswear brands.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a community that empowers women through fashion and personal service.
- Qualifications: Previous retail sales experience in luxury and a passion for fashion is essential.
- Other info: Must have the right to work in the UK.
The predicted salary is between 28800 - 43200 £ per year.
Working across some of the most iconic and up-and-coming womenswear brands, you are a true fashion specialist and thrive to provide excellent styling and personal shopping services to our customers. You must have a passion for retail, driving sales and the ability to deliver high standards. This is the ideal opportunity for a confident individual, who can build a community of customers by providing exceptional personal service.
What you'll be doing:
- Provide outstanding one-to-one customer service to all clients including VIPs, in line with KOIBIRD standards.
- Build and maintain a loyal clientele and be accountable for customer data collection and management.
- Demonstrate and share strong brand and market knowledge with clients.
- Provide informed styling advice, by offering KOIBIRD’s unique and exclusive product range and excite customers with personalised product edits.
- Offer a multi-channel shopping experience, ensuring a seamless and augmented service.
- Strive to achieve your personal sales targets and contribute to the overall business targets through upselling and cross selling across categories.
- Monitor customer shopping behaviour and stock performance and provide valuable feedback to store manager.
- Identify and seek potential new clients and work closely with Manager to build these relationships, suggesting new ways to engage and delight.
- Provide individualised communication techniques to ensure the best customer experience and maximize selling opportunities.
- Take initiative with performing daily store operational tasks, such as keeping the shop floor well presented, merchandising, stock management and deliveries.
- Work collaboratively with store management and the wider team to ensure effective and collaborative working environment.
Who we are looking for:
- Have previous retail sales experience in a luxury environment.
- Have an existing client database.
- Demonstrate excellent knowledge of the brands we carry; always showing passion for fashion and luxury products.
- Have a passion for empowering women to look and feel their best.
- Have great interpersonal and communication skills, with the ability to deal sensitively and confidently with our customers.
- Communicate our values and brand philosophy to customers and team members alike.
- Act as a brand ambassador reflective of the company values and aesthetic.
Must have the right to work in the UK.
Contact Detail:
KOIBIRD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Stylist
✨Tip Number 1
Familiarise yourself with the brands we carry at StudySmarter. Understanding their unique styles and values will help you connect with customers and demonstrate your passion for fashion during interviews.
✨Tip Number 2
Network within the fashion community, both online and offline. Attend local fashion events or join relevant social media groups to meet potential clients and industry professionals who can provide insights and referrals.
✨Tip Number 3
Showcase your interpersonal skills by practicing your communication techniques. Role-play scenarios where you engage with different types of customers, ensuring you can adapt your approach to meet their needs effectively.
✨Tip Number 4
Research current trends in retail and customer service. Being knowledgeable about what’s happening in the industry will not only impress during interviews but also help you suggest innovative ways to enhance the customer experience.
We think you need these skills to ace Retail Sales Stylist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous retail sales experience, especially in luxury environments. Emphasise any relevant skills such as customer service, styling advice, and sales achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and retail. Mention specific brands you admire and how your experience aligns with the company's values and aesthetic.
Showcase Your Interpersonal Skills: In your application, provide examples of how you've successfully built relationships with clients in the past. Highlight your communication skills and ability to provide personalised service.
Demonstrate Brand Knowledge: Research KOIBIRD and its product range. In your application, mention your understanding of their brand philosophy and how you can contribute to their community of customers.
How to prepare for a job interview at KOIBIRD
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion and luxury products during the interview. Share examples of how you've kept up with trends or how you've helped customers find their perfect style.
✨Demonstrate Customer Service Skills
Prepare to discuss specific instances where you've provided exceptional customer service. Highlight your ability to build relationships and maintain a loyal clientele, as this is crucial for the role.
✨Know the Brand Inside Out
Research the brands that the company carries and be ready to discuss them. Show that you understand their values and aesthetics, and how you can embody these in your role as a Retail Sales Stylist.
✨Prepare for Scenario Questions
Anticipate questions about how you would handle various customer scenarios, such as dealing with difficult clients or upselling products. Think through your responses to demonstrate your problem-solving skills and customer-centric approach.
