Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our IT team to provide hands-on 3rd Level hardware break fix support.
- Company: We are a dynamic tech company focused on delivering top-notch IT solutions.
- Benefits: Earn £160 - £180 per day with the potential for a permanent role.
- Why this job: Gain valuable experience in a fast-paced environment while enhancing your technical skills.
- Qualifications: Customer service skills and datacentre experience are a plus; hands-on IT experience required.
- Other info: This is an onsite role in Tranent, Edinburgh, with immediate consideration for applicants.
The predicted salary is between 32000 - 43200 £ per year.
We are on the lookout for a Break Fix Engineer to provide 3rd Level support on a 6-month contract with an option to go permanent.
Experience:
- Hands-on service across the IT team
- Providing 3rd Level Hardware break fix to HP Enterprise Service
- Installations
- Decommissions
- ServiceNow
- Strong Customer Service Skills
- Datacentre Experience is a Bonus
Contract: £160 - £180 Per Day (Inside IR35)
Onsite - Tranent, Edinburgh
6 - 9 months Contract - Option to go permanent
Please apply for immediate consideration.
Technical Engineer - Break Fix employer: Experis IT
Contact Detail:
Experis IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Engineer - Break Fix
✨Tip Number 1
Familiarise yourself with HP Enterprise hardware and common break-fix scenarios. Being able to discuss specific experiences or challenges you've faced with this equipment can really set you apart during interviews.
✨Tip Number 2
Brush up on your ServiceNow skills, as it's a key tool for managing incidents and requests. If you have any certifications or training in ServiceNow, be sure to highlight that when discussing your experience.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've effectively communicated with clients or resolved issues in the past. This is crucial for a role that involves direct interaction with customers.
✨Tip Number 4
If you have datacentre experience, make sure to mention it! Even if it's not a requirement, it can give you an edge over other candidates. Be ready to discuss any relevant projects or tasks you've completed in a datacentre environment.
We think you need these skills to ace Technical Engineer - Break Fix
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hardware break fix and datacentre environments. Emphasise any hands-on service roles you've had, particularly with HP Enterprise Service.
Craft a Strong Cover Letter: In your cover letter, showcase your customer service skills and explain how your previous experiences make you a great fit for the Technical Engineer role. Mention your familiarity with ServiceNow and any specific projects that relate to the job description.
Highlight Relevant Skills: Clearly list your technical skills related to 3rd Level support and hardware installations. If you have experience with decommissions or working in a datacentre, be sure to include that as well.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Technical Engineer role.
How to prepare for a job interview at Experis IT
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with hardware break fix, particularly with HP Enterprise Service. Highlight specific examples of installations and decommissions you've managed, as this will demonstrate your technical proficiency.
✨Emphasise Customer Service
Since strong customer service skills are essential for this role, think of instances where you've successfully resolved customer issues or improved their experience. Be ready to share these stories during the interview.
✨Familiarise Yourself with ServiceNow
As ServiceNow is mentioned in the job description, make sure you understand its functionalities. If you have experience using it, be prepared to discuss how you've utilised it in previous roles to manage incidents or track service requests.
✨Prepare for Datacentre Questions
Even though datacentre experience is a bonus, it's worth brushing up on relevant knowledge. Be ready to answer questions about datacentre operations, as this could set you apart from other candidates.
