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- Tasks: Lead a team of 20 technicians, ensuring efficient workshop operations and job distribution.
- Company: Join a prestigious main dealer known for excellence in the automotive industry.
- Benefits: Enjoy a competitive salary, bonuses, and a Monday to Friday work schedule with no weekends!
- Why this job: This role offers career growth, teamwork, and the chance to work with a world-renowned brand.
- Qualifications: Must have experience as a Workshop Controller in a main dealer service department.
- Other info: Apply now for a fantastic opportunity to advance your career in a successful motor company!
The predicted salary is between 36000 - 54000 £ per year.
Are you an experienced and successful Automotive Service Advisor looking for a step up? Discover an amazing opportunity with a busy main dealer!
Salary: Basic £45,000 + bonus
Working Hours: Monday - Friday only, no weekends! 45 hours per week
Our client is seeking an experienced Workshop Controller to join their already successful motor trade team working within a busy main car dealer. You need to be a team player, able to work to deadlines and have the ability to use your own initiative.
Workshop Controller Responsibilities:- Responsible for the efficiency and utilization of technicians
- Ensuring successful distribution of job cards through the workshop
- All related administration is completed to an accurate standard.
- Ensure accurate & timely processing of all “job card write-ups” and job completion status on DMS
- Pass all completed jobs to service costing / warranty / administration for invoicing whilst ensuring all work hours expended have been documented
- Operate the workshop loading system, allocating jobs to the Technicians who are most suitable
- Upsell to customers when appropriate and enjoy hitting both personal and department targets
- Managing 20 Technicians, both passenger car and commercial
- Be a true service professional who is an excellent communicator and leader who has a desire to build a career with this well-respected dealer group and world-renowned brand
- Experienced Workshop Controller with an outgoing professional manner who copes well under pressure and provides a service of excellence
- You will need to have had a solid career history gained in a main dealer Service department
- Someone who is used to a workshop of this size
If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company, then apply today!
If you do not hear from us within 14 days of your application date, please assume we will not be progressing your application.
Workshop Controller employer: theo
Contact Detail:
theo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller
✨Tip Number 1
Network with current employees at the dealership. Reach out on LinkedIn or attend industry events to connect with those already working there. This can give you insights into the company culture and what they value in a Workshop Controller.
✨Tip Number 2
Familiarise yourself with the specific systems and processes used by the dealership. If you know they use a particular DMS or workshop loading system, try to learn about it beforehand. This shows initiative and readiness to hit the ground running.
✨Tip Number 3
Prepare to discuss your leadership style and how you manage a team under pressure. Think of examples from your past experience where you successfully led a team or improved efficiency in a workshop setting.
✨Tip Number 4
Research the brand and its values. Understanding what makes this dealer group respected can help you align your answers during the interview and demonstrate that you're a good fit for their team.
We think you need these skills to ace Workshop Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as an Automotive Service Advisor and any relevant skills that align with the Workshop Controller role. Emphasise your leadership abilities and experience managing a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your desire to take on more responsibility. Mention specific achievements in your previous roles that demonstrate your capability to manage a busy workshop.
Highlight Relevant Experience: In your application, focus on your experience in a main dealer service department. Detail your familiarity with workshop operations, job card management, and your ability to upsell services to customers.
Showcase Communication Skills: Since the role requires excellent communication and leadership skills, provide examples of how you've successfully led teams or communicated effectively with customers and technicians in your previous positions.
How to prepare for a job interview at theo
✨Showcase Your Leadership Skills
As a Workshop Controller, you'll be managing a team of technicians. Be prepared to discuss your leadership style and provide examples of how you've successfully led teams in the past. Highlight any experience you have in motivating staff and improving workshop efficiency.
✨Demonstrate Your Technical Knowledge
Make sure you brush up on your technical knowledge related to automotive service and repair. Be ready to answer questions about job card processes, workshop loading systems, and how to handle various service scenarios. This will show that you understand the role inside out.
✨Prepare for Situational Questions
Expect situational questions that assess how you would handle specific challenges in the workshop. Think about times when you've had to manage tight deadlines or resolve conflicts among team members. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasise Your Customer Service Skills
Since upselling and customer interaction are part of the role, be ready to discuss your approach to customer service. Share examples of how you've successfully upsold services in the past and how you ensure customer satisfaction while managing workshop operations.
