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- Tasks: Lead a team, drive customer service, and manage store performance.
- Company: Join Costa Coffee, a global brand known for its quality and community spirit.
- Benefits: Enjoy 50% off food and drinks, a matched pension, and bonus opportunities.
- Why this job: Be part of a vibrant culture that values diversity and personal growth.
- Qualifications: Strong leadership skills and experience in team management required.
- Other info: This is a permanent role with a competitive salary of up to £35,000.
The predicted salary is between 28000 - 42000 £ per year.
Contract type: Permanent
Category: Retail Operations - Store Manager
Location: Unit 12, St Georges Retail Park, Middleton, GB-LDS, GBR, LS104YB
Salary: Up to £35,000 per annum
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. As a Store Manager, you can too.
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £11,500 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do:
- Meet all customer needs and drive a strong customer service culture to drive positive NPS, as well as work in the local community to identify and welcome new customers
- Create the perfect setting that customers want to come back to again and again
- Take ownership with brilliant management of sales, profit, our teams, and recognition
- Train and develop your team to become the best they can be
Who you are:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
Store Manager – Middleton St Georges Retail Park employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager – Middleton St Georges Retail Park
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your approach during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed and developed teams in the past. Be ready to discuss specific situations where you drove customer satisfaction and improved team performance.
✨Tip Number 3
Research the local community around Middleton St Georges Retail Park. Being knowledgeable about the area and its customers can help you present ideas on how to attract new clientele and enhance the store's presence.
✨Tip Number 4
Prepare to discuss your vision for the store's growth. Think about strategies you could implement to drive sales and profit while maintaining high standards, as this will show your ambition and forward-thinking mindset.
We think you need these skills to ace Store Manager – Middleton St Georges Retail Park
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Store Manager position at Costa Coffee. Understand the key responsibilities and the qualities they are looking for in a candidate.
Tailor Your CV: Customise your CV to highlight relevant experience in retail management and team development. Use specific examples that demonstrate your leadership skills and ability to drive customer service excellence.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the brand. Mention how your values align with Costa Coffee's culture and how you can contribute to their success as a Store Manager.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Costa Coffee
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others.
✨Understand Costa's Values
Familiarise yourself with Costa Coffee's core values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players. Be ready to discuss how these values resonate with you and how you can embody them in your role.
✨Prepare for Customer Service Scenarios
Customer service is key in this role. Think of specific situations where you've gone above and beyond for customers. Be prepared to discuss how you would handle various customer service challenges and drive a positive customer experience.
✨Demonstrate Your Business Acumen
As a Store Manager, you'll be responsible for sales and profit management. Brush up on your understanding of retail metrics and be ready to discuss how you've previously driven sales growth or improved profitability in your past roles.
