Resourcing Specialist

Introduction

People are at the heart of Heathrow. Not just the millions of passengers who travel, trade, shop, eat, connect and explore with us every year, but also the thousands of colleagues who go the extra mile to give every one of them the best airport service in the world. In the People team, we partner with people across our business to help to make Heathrow a place where everyone is accepted for who they are and can achieve their best.

We’re a community of human resources and health and safety professionals, encompassing all aspects of HR and wellbeing. Whether your passion is in business partnering, reward, learning and development, or any other specialist area, you’ll be part of a team creating and delivering Heathrow’s innovative People Strategy. We are committed to being a truly inclusive organisation that represents the diversity of the local community at every level.

There’s no place like Heathrow – for the buzz, for the variety, for the sense of belonging and for the chance to go on a really fulfilling career journey. We’re passionate about our colleagues’ experience, making Heathrow a great place to work and creating careers, not just jobs.

Job Description

Our Resourcing Specialists are a critical part of the Heathrow hiring experience. You will support our Resourcing Partners in the delivery of recruitment campaigns, helping us to make quality recruitment decisions, while providing applicants with an excellent candidate experience and positioning Heathrow as an employer of choice.

Your remit will stretch across advertising vacancies, direct sourcing, managing applications, candidate screening, organising and facilitating assessment activities, making offers and providing candidate feedback. You will need to bring experience of some of these areas to be successful.

Your role will involve

1. Supporting the Resourcing Partner to manage the end-to-end recruitment process, ensuring an excellent candidate and stakeholder experience and upholding the brand values of Heathrow as an employer of choice.
2. Using Heathrow’s internal and external channels to promote career opportunities, using an engaging and inclusive approach.
3. Assisting in the delivery of candidate shortlists by pre-screening initial applications, shortlisting, organising online assessments and supporting first interviews.
4. Organising assessment activities to enable the timely delivery of campaigns. This includes booking venues, ensuring assessor attendance, and inviting candidates.
5. Helping with the delivery of assessment events, facilitating best practice recruitment decision making.
6. Presenting offers to candidates and delivering constructive feedback after assessment, ensuring that all candidates benefit from valuable insights following the recruitment process and are left with a positive experience.

These Skills Are Essential

1. Previous experience delivering a best practice recruitment service that promotes diversity and inclusion.
2. Organisation skills, with the ability to work at pace and effectively manage multiple activities simultaneously.
3. Proven ability to build relationships with stakeholders at all levels, including influencing senior managers.
4. Passion for creating an exceptional candidate and hiring manager experience.
5. High levels of attention to detail.
6. Strong written and verbal communication.

About Us

There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we’ll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You’ll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.

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