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For Companies At a Glance
- Tasks: Be the friendly face of our clinic, managing appointments and ensuring a top-notch client experience.
- Company: Join Thérapie Clinic, Europe's fastest-growing Aesthetic Medical Clinic with 75 locations and over 200 doctors.
- Benefits: Enjoy uncapped earnings, free treatments, discounts, and career progression opportunities.
- Why this job: Be part of a vibrant team that values your contributions and promotes from within.
- Qualifications: Level 3 in Beauty is preferred but not essential; strong organisational skills are a must.
- Other info: Receive a bonus day off for landmark birthdays and access to an Employee Assistance Scheme.
The predicted salary is between 30000 - 42000 £ per year.
At Thérapie Clinic, we are the fastest growing Aesthetic Medical Clinic in Europe. With 75 Clinics across Ireland, Northern Ireland, Great Britain and New York City and over 200 Doctors on our team, we pride ourselves in being the No.1 Medical provider of Aesthetic Medical treatments. It’s an exciting time for us and we are looking for some talented people to join our team!
About the Role
We are delighted to be recruiting for Clinic Coordinator. As a Clinic Coordinator at Thérapie Clinic, you will be the welcoming face of our clinic, managing front-of-house operations and serving as a key consultant to our clients. You will handle appointments, assist with inquiries, and ensure a seamless and exceptional client experience from start to finish. Your role will involve coordinating with the clinical team, maintaining a positive and professional atmosphere, and supporting the day-to-day running of the clinic to ensure everything operates smoothly. We want people to ‘Do their best work at Thérapie’ and as part of the Clinic Team, you will be integral to creating that environment and culture.
Key Responsibilities
- Manage the reception area, greeting clients, maintaining a professional front-of-house presence and handling client inquiries.
- Manage appointment schedules and optimise the clinic diary to maximise efficiency.
- Perform consultations with current and new clients, upselling where appropriate.
- Work towards sales targets and KPIs as outlined by the Clinic Manager.
- Complete and submit daily operational reports as outlined by the Clinic Manager, ensuring accurate and timely documentation.
- Monitor stock levels and clinic cleanliness as necessary.
- Respond to emails promptly and professionally, addressing client and internal queries.
Qualifications and Skills
- Level 3 in Beauty or equivalent (desired not required)
- Exceptional organizational/time management skills
- Ability to multitask
Over to the best part, the Perks!
- Uncapped Earnings: With our uncapped commission structure, the sky's the limit!
- Treat Yourself: Enjoy free laser hair removal, Free EmSella and generous discounts on our skin, AWI and body treatments – because our skin maestros deserve the best.
- Share the Love: Avail spouse and family discounts, spreading the joy of Thérapie.
- Sisterly Love: 10% off Thérapie Fertility & Optilase treatments – because family helps family.
- Thérapie Fertility: We offer one free treatment cycle of IVF/ICSI/RIVF to all team members after they have been with us for 2 years.
- Optilase Eye Clinic: We offer free laser eye surgery to all team members after they have been with us for 2 years.
- Skin Royalty: Discounts on leading skin brands & treatments (Murad, Skin Theory).
- Career Pathways: Embark on a journey of career progression & management training – we believe in promoting from within!
- Knowledge Oasis: Immerse yourself in a full week of paid training in our academy, where knowledge is power.
- Big Birthday Bash Leave: Enjoy an extra day off on your landmark birthdays to celebrate in style!
- Longevity Bonus: Earn extra annual leave days after 2 years of dedicated service.
- Employee Assistance Scheme: Access confidential support services for personal and professional well-being.
Application Process
- Explore Opportunities: Start by finding the role that excites you.
- Submit Your Application: Apply by uploading your CV.
- Application Review: Our Talent Acquisition Partners will carefully review your application.
- Initial Contact: If shortlisted, our Talent Acquisition Team will reach out to schedule an interview.
- Interview Stage: Complete the interview process with our team.
- Offer & Onboarding: If successful, you'll receive your offer along with onboarding details.
- Begin Your Journey: Attend our state-of-the-art training facility to kickstart your career with us.
Clinic Co-Ordinator employer: Thérapie Clinic
Contact Detail:
Thérapie Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Co-Ordinator
✨Tip Number 1
Familiarise yourself with the services and treatments offered at Thérapie Clinic. Understanding the specifics of what we provide will help you engage confidently with clients and demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your organisational skills by preparing a mock schedule for a typical day at the clinic. This will not only highlight your time management abilities but also give you practical insights into the role of a Clinic Coordinator.
✨Tip Number 3
Network with current or former employees of Thérapie Clinic if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview.
✨Tip Number 4
Prepare to discuss how you would handle specific client scenarios, such as managing difficult inquiries or optimising appointment schedules. This will demonstrate your problem-solving skills and readiness for the role.
We think you need these skills to ace Clinic Co-Ordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Clinic Coordinator position at Thérapie Clinic. Understand the key responsibilities and qualifications required to tailor your application accordingly.
Craft a Tailored CV: Highlight relevant experience in customer service, organisation, and multitasking in your CV. Emphasise any previous roles that involved managing appointments or client interactions to showcase your suitability for the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Thérapie Clinic and how your skills align with their mission of providing exceptional client experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Clinic Coordinator role.
How to prepare for a job interview at Thérapie Clinic
✨Showcase Your Organisational Skills
As a Clinic Coordinator, you'll need to manage appointments and client inquiries efficiently. Be prepared to discuss your previous experiences in organisation and time management, and provide examples of how you've successfully handled multiple tasks at once.
✨Demonstrate Your Customer Service Expertise
Since you'll be the welcoming face of the clinic, it's crucial to highlight your customer service skills. Share specific instances where you went above and beyond for clients, ensuring they had a positive experience.
✨Familiarise Yourself with Aesthetic Treatments
Understanding the services offered at Thérapie Clinic will give you an edge. Research common aesthetic treatments and be ready to discuss them during your interview, showing your enthusiasm for the industry.
✨Prepare for Sales-Related Questions
With sales targets being part of the role, expect questions about your experience with upselling and meeting KPIs. Think of examples where you've successfully contributed to sales goals in previous positions.
