At a Glance
- Tasks: Lead and inspire your team while driving sales and ensuring customer satisfaction.
- Company: Join Tesco, a leading retailer committed to serving customers and communities sustainably.
- Benefits: Enjoy flexible working, 20+ days holiday, discounts, and access to wellbeing services.
- Why this job: Be part of a diverse team that values your input and supports your growth.
- Qualifications: Great communication skills and a passion for customer service are essential.
- Other info: Flexible working options available; we welcome conversations about your needs.
The predicted salary is between 28800 - 43200 Β£ per year.
You will be responsible for:
- Recruiting and training the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
- Coaching your team to be passionate and knowledgeable about the products in your store, building its brand and providing customers with the right range, quality and service to ensure they keep coming back.
- Leading your team in the driving of trade activity, and using your expertise and knowledge to grow sales and maximise profit.
- Leading and building your managers' knowledge to deliver and sustain Store Change Plan and resource planned activities ensuring that hours are worked when and where these would most benefit customers, and identifying and resolving root cause issues, with sustainable solutions and continual reviews.
- Ensuring the safety of your colleagues is your top priority, and making sure your store is always trading legally by coaching the team to use all security tools available to provide a safer place to work.
You will need:
- You are a great communicator who shares knowledge, experience, and best practices, understanding the importance of what you do and working collaboratively with your team to deliver results.
- You are natural and welcoming with customers, putting them at the heart of whatever you do.
- You take the time to listen and understand others, building strong relationships with your colleagues and customers.
- You use your energy and resilience to keep momentum going when working in challenging environments.
- You own the decision-making for the store and can act quickly, making decisions based on what is right for customers and colleagues.
- You have the energy and drive to deliver beyond expectation.
- You do the right thing whether everything is going well or times are tough, and know how to consistently be at your best, inspiring confidence in those around you.
- You are aware of what our competitors are doing and are always looking for ways to build and deliver new initiatives to help improve our store for customers.
Whatβs in it for you:
- Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends - save up to Β£2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About us:
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet. Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process.
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Express Store Manager Basingstoke Area
β¨Tip Number 1
Familiarise yourself with Tesco's core values and mission. Understanding their commitment to customer service and sustainability will help you align your responses during interviews, showcasing how your personal values match theirs.
β¨Tip Number 2
Prepare specific examples of how you've successfully led teams in the past. Highlight your experience in coaching and developing staff, as this is a key responsibility for the Express Store Manager role.
β¨Tip Number 3
Research the Basingstoke area and its customer demographics. Being knowledgeable about local preferences can demonstrate your commitment to tailoring the store's offerings to meet customer needs.
β¨Tip Number 4
Network with current or former Tesco employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Express Store Manager Basingstoke Area
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, focusing on your ability to lead teams, drive sales, and enhance customer service. Use specific examples that demonstrate your skills in coaching and decision-making.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for retail and your understanding of Tesco's values. Mention how your leadership style aligns with their commitment to customer service and team development.
Showcase Your Communication Skills: In your application, emphasise your communication abilities. Provide examples of how you've successfully built relationships with both customers and colleagues, as this is crucial for the Express Store Manager role.
Highlight Your Problem-Solving Abilities: Discuss instances where you've identified issues and implemented sustainable solutions in a retail environment. This will demonstrate your capability to manage challenges effectively, which is essential for the position.
How to prepare for a job interview at ENGINEERINGUK
β¨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you've successfully coached and developed team members in the past.
β¨Demonstrate Customer-Centric Thinking
Tesco values putting customers at the heart of everything. Share examples of how you've prioritised customer needs and improved their shopping experience in your previous roles.
β¨Be Ready to Discuss Operational Excellence
Understand the importance of operational efficiency in retail. Prepare to talk about how you've driven sales, maximised profits, and implemented effective store processes in your past positions.
β¨Emphasise Your Adaptability
Retail can be unpredictable. Highlight your ability to remain resilient and adapt to changing circumstances, especially in challenging environments, to show that you can maintain momentum and inspire your team.