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- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join Estée Lauder, a global leader in luxury beauty products.
- Benefits: Enjoy competitive pay, training, and diverse career opportunities.
- Why this job: Be the CEO of your own store and make a real impact.
- Qualifications: Retail management experience in cosmetics and strong leadership skills required.
- Other info: Flexible hours and a chance to grow within the beauty industry.
The predicted salary is between 36000 - 60000 £ per year.
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast-paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and the leadership of a high performing team.
If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale, and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management, and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.
Qualifications
- Proven retail management/assistant retail management experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous business planning experience including setting sales and customer service targets, sales analysis, and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading a team to achieve sales and customer service targets
- Experience of creating and executing in-store events
- Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proficient in Microsoft Office
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Estee Lauder Global Flagship Business Manager Harrods employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estee Lauder Global Flagship Business Manager Harrods
✨Tip Number 1
Familiarise yourself with Estée Lauder's brand portfolio and values. Understanding the unique selling points of each brand will help you demonstrate your passion for their products during interviews.
✨Tip Number 2
Network within the beauty industry, especially with professionals who have experience in retail management. Attend beauty events or workshops to connect with potential colleagues and gain insights into the company culture.
✨Tip Number 3
Prepare to discuss your previous leadership experiences in detail. Be ready to share specific examples of how you've motivated teams, achieved sales targets, and managed customer relationships effectively.
✨Tip Number 4
Showcase your creativity by thinking of innovative in-store event ideas that could attract customers. Presenting fresh concepts during your interview can set you apart as a candidate who is proactive and forward-thinking.
We think you need these skills to ace Estee Lauder Global Flagship Business Manager Harrods
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail management experience, particularly in cosmetics. Emphasise your leadership skills and any achievements in sales targets or customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty industry and your ability to inspire and lead a team. Mention specific examples of how you've successfully managed teams and executed business plans in previous roles.
Highlight Relevant Skills: In your application, clearly outline your experience with business planning, event management, and customer relationship management. Use bullet points to make these skills stand out.
Showcase Your Passion: Convey your enthusiasm for the role and the brand in your application. Discuss why you want to work for Estée Lauder and how you align with their values of diversity and excellence in customer service.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Showcase Your Leadership Skills
As a Global Flagship Business Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and development.
✨Understand the Brand and Products
Familiarise yourself with Estée Lauder's extensive range of products and their unique selling points. Being knowledgeable about the brand will show your passion and commitment during the interview.
✨Prepare for Business Planning Questions
Expect questions related to business planning and sales targets. Be ready to discuss your experience in setting goals, analysing sales data, and executing successful strategies in a retail environment.
✨Demonstrate Customer Relationship Management Skills
Customer service is key in this role. Prepare to share specific examples of how you've built and maintained strong customer relationships, and how you plan to enhance customer experiences in-store.
