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For Companies At a Glance
- Tasks: Lead a vibrant community pub, managing daily operations and team engagement.
- Company: Join Marston’s, one of the UK's largest and most loved pub chains.
- Benefits: Enjoy a salary up to £45k, bonuses, private healthcare, and on-site accommodation.
- Why this job: Be part of a dynamic team in a thriving community hub with great growth potential.
- Qualifications: Experience in high-volume food environments is beneficial; passion for customer service is essential.
- Other info: Management accommodation available; perfect for those who love a lively pub atmosphere.
The predicted salary is between 36000 - 54000 £ per year.
We're looking for a General Manager for a food led community pub. Salary up to £45k plus bonus and a generous benefits package. Marston’s is one of the UK’s largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels. Now, we’re on the lookout for a great General Manager to take charge at the Red Kite, Cardiff and lead the team to success!
What you get
- Additional earnings potential through bonus and incentive schemes
- Access to a pension plan
- On-site accommodation
- Private healthcare
- Award winning training and development
About the pub
The Red Kite is a recently refurbished food-led community pub. Inside there is a central bar inclusive of drinking area, with a main, more formal, dining area to left and relaxed cosy dining area to right, perfect for hosting larger, private dining occasions. Outside there is a fully covered, large external patio with seating to front of building and balcony seating to left of building. The Red Kite also benefits from a large car park. Located in the heart of a vibrant and densely populated residential area, the Red Kite is a true community hub. A popular destination venue with excellent transport links to Caerphilly town centre and key routes to Cardiff and surrounding areas catering for a broad guest demographic from local residents, families of all ages and guests celebrating special occasions.
The successful general manager will be dynamic and customer focused. Previous experience within a high volume food environment would be beneficial, and will have the passion to continue to drive the success of this thriving and valued community venue. Management accommodation is available on the first floor above the pub; with three bedrooms, kitchen, bathroom and living area.
Have you got what it takes?
It’s true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you’ll add touches of your personality to your pub and think of new ways to delight and excite your customers. You’ll thrive off growing your business and have a ‘lead from the front’ mentality and passion for nurturing your team.
As a General Manager you’ll:
- Care about finding, growing and engaging your team.
- Be accountable for running all aspects of your pub.
- Be passionate about doing the right thing for your staff and your customers.
- Dream big and think differently about new ways to increase sales and growth.
- Celebrate and create a buzz by sharing enjoyable experiences.
Are we right for you?
From cosy locals to pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What’s more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston’s atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you’ll find a premium blend of challenge, security and career progression. And whenever you need support or guidance advice from your area manager, you’ll find their door is always open.
General Manager, Caerphilly employer: Marston's Plc.
Contact Detail:
Marston's Plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager, Caerphilly
✨Tip Number 1
Familiarise yourself with the local community and the pub's customer base. Understanding the demographics and preferences of your potential patrons will help you tailor your management style and offerings to meet their needs.
✨Tip Number 2
Network with other professionals in the hospitality industry, especially those who have experience in food-led pubs. Building relationships can provide valuable insights and may even lead to recommendations for the role.
✨Tip Number 3
Showcase your leadership skills by volunteering for community events or initiatives related to the pub. This demonstrates your commitment to the community and your ability to engage with customers beyond the pub setting.
✨Tip Number 4
Prepare to discuss innovative ideas for increasing sales and enhancing customer experiences during your interview. Think about unique promotions or events that could attract more visitors to the Red Kite.
We think you need these skills to ace General Manager, Caerphilly
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a General Manager at Marston’s. Familiarise yourself with the pub's atmosphere, customer demographic, and the importance of community engagement.
Tailor Your CV: Highlight your relevant experience in high-volume food environments and any previous management roles. Emphasise your ability to lead a team, drive sales, and create a positive customer experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your vision for the Red Kite. Mention specific ideas on how you would enhance the pub's community presence and customer engagement.
Showcase Your Leadership Skills: In your application, provide examples of how you've successfully led teams in the past. Discuss your approach to staff development and how you plan to nurture and grow your team at the pub.
How to prepare for a job interview at Marston's Plc.
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've created memorable experiences for customers in previous roles, as this will demonstrate your commitment to providing excellent service.
✨Highlight Your Leadership Skills
As a General Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed and motivated teams in high-pressure environments. This will show that you can handle the demands of the role.
✨Discuss Your Experience with Food Operations
Since the role is in a food-led pub, it's crucial to talk about your experience in managing food operations. Discuss any relevant experience you have in high-volume food environments and how you've contributed to menu development or improved food service efficiency.
✨Prepare Questions About the Pub's Community Role
Research the Red Kite and its role in the local community. Prepare thoughtful questions about how the pub engages with its customers and contributes to the area. This shows your interest in becoming an integral part of the community and your understanding of the pub's significance.
