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- Tasks: Manage daily operations of two branches, ensuring compliance and excellent service delivery.
- Company: Join a leading UK homecare provider dedicated to delivering high-quality care for the elderly.
- Benefits: Enjoy wellbeing resources, discounts at major retailers, and generous holiday allowances.
- Why this job: Make a real impact in the community while growing your career in a supportive environment.
- Qualifications: 4+ years in health and social care management; strong leadership and communication skills required.
- Other info: Comprehensive training and professional development opportunities available.
The predicted salary is between 42000 - 52000 £ per year.
Location: Southwark – London
Salary: Up to £52,000, Depending on Experience
Compass Associates are partnering with a leading UK homecare provider to recruit a Hub Manager to oversee 2 branches within the Southwark Hub. In this role, you will manage the day-to-day operations, ensure compliance, and coordinate seamless customer onboarding, all while working closely with stakeholders to support growth and deliver exceptional service.
Are you an experienced manager within the home care sector looking for a new challenge? We are seeking a Hub Manager to oversee the day-to-day operations of 2 branches within the Southwark Shared Service Hub. This role will ensure the seamless intake of new referrals and the maintenance of compliance across services, including Domiciliary Care, Reablement, and Semi-Independent Living. You will play a critical role in driving excellent service delivery and collaborate with Local Authorities, CCGs, and Commissioners to provide high-quality, responsive care. As part of your responsibilities, you will lead a team of Field Care Supervisors and Intake Coordinators, ensuring efficient client onboarding and supporting business growth.
Key Responsibilities:
- Operational Management: Oversee day-to-day operations across 2 branches, ensuring seamless intake of new referrals and compliance with service standards.
- Compliance and Quality Assurance: Ensure services meet regulatory standards, focusing on Domiciliary Care, Reablement, and Semi-Independent Living.
- Team Leadership: Lead and motivate a team of Field Care Supervisors and Intake Coordinators, ensuring efficient client onboarding and maintaining high service standards.
- Stakeholder Engagement: Work closely with Local Authorities, Clinical Commissioning Groups (CCGs), and Commissioners to deliver exceptional care and support ongoing business growth.
As part of this role, you will receive comprehensive training and continuous professional development opportunities. This includes self-directed learning, coaching, e-learning modules, and the chance to gain further qualifications. You’ll be supported to grow your career within the organisation and take pride in the impactful work you do.
Requirements:
- Experience: At least 4 years in a management role within the Health and Social Care industry, ideally with a background in Domiciliary Care.
- Leadership Skills: Proven experience in people management, with the ability to lead, motivate, and drive a team toward business objectives.
- Stakeholder Management: Skilled in building and managing relationships with both internal and external stakeholders.
- Problem-Solving: A solution-focused approach to overcoming challenges.
- Communication Skills: Strong verbal and written communication abilities.
- Technical Skills: Proficiency in IT, including Microsoft Office (especially Excel) and experience with bespoke systems.
- Negotiation & Influencing: Strong negotiation and influencing skills to work effectively with various partners.
- Experience working directly with Local Authorities and Commissioners (Desirable) NVQ Level 3 or higher in Health and Social Care.
Benefits:
- The role offers an attractive benefits package, including wellbeing resources, financial advice, and up to 14% discount at over 40 retailers (including Tesco, John Lewis, and more).
- 22 Days Holiday (increasing to 25 days after 3 years’ service) plus bank holidays.
- Occupational Maternity Pay & Adoption Pay.
- Occupational Paternity Pay.
- Death in Service Payment.
- Occupational Sick Pay.
If you would like to be considered for this exciting Hub Manager opportunity or would like to request a full job description, please contact Amie Lovelock direct on 023 9331 6037. Alternatively, please email alovelock@compassltd.co.uk.
Homecare Hub Manager - Elderly Care employer: Compass Associates
Contact Detail:
Compass Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homecare Hub Manager - Elderly Care
✨Tip Number 1
Familiarise yourself with the specific regulations and compliance standards in the home care sector. Understanding the nuances of Domiciliary Care, Reablement, and Semi-Independent Living will not only boost your confidence but also demonstrate your commitment to quality service delivery during interviews.
✨Tip Number 2
Network with professionals in the health and social care industry, especially those who have experience working with Local Authorities and Clinical Commissioning Groups. Building these connections can provide valuable insights and potentially lead to referrals or recommendations for the Hub Manager position.
✨Tip Number 3
Prepare to discuss your leadership style and how you motivate teams. Think of specific examples where you've successfully led a team through challenges, as this will resonate well with the expectations of managing Field Care Supervisors and Intake Coordinators.
✨Tip Number 4
Research the company’s values and mission statement. Tailoring your conversation to align with their goals during interviews can set you apart from other candidates and show that you are genuinely interested in contributing to their success.
We think you need these skills to ace Homecare Hub Manager - Elderly Care
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the home care sector, particularly in management roles. Emphasise your leadership skills and any specific achievements related to compliance and service delivery.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities outlined in the job description. Showcase your problem-solving abilities and stakeholder management experience, and explain why you are passionate about elderly care.
Highlight Relevant Qualifications: If you have an NVQ Level 3 or higher in Health and Social Care, make sure to mention it prominently. Also, include any additional training or certifications that demonstrate your commitment to professional development.
Showcase Communication Skills: Since strong verbal and written communication skills are essential for this role, consider including examples of how you've effectively communicated with stakeholders or led a team in your previous positions.
How to prepare for a job interview at Compass Associates
✨Showcase Your Management Experience
Make sure to highlight your previous management roles in the health and social care sector. Discuss specific examples where you successfully led a team, managed operations, or improved service delivery.
✨Demonstrate Compliance Knowledge
Familiarise yourself with the regulatory standards relevant to domiciliary care, reablement, and semi-independent living. Be prepared to discuss how you've ensured compliance in past roles and how you would approach it in this position.
✨Engage with Stakeholder Management
Prepare to talk about your experience working with Local Authorities, CCGs, and Commissioners. Share examples of how you've built and maintained relationships with these stakeholders to enhance service delivery.
✨Exhibit Problem-Solving Skills
Think of specific challenges you've faced in previous roles and how you overcame them. This will demonstrate your solution-focused approach and ability to handle the complexities of managing multiple branches.
