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For Companies At a Glance
- Tasks: Engage with customers, provide sales info, and identify new business opportunities.
- Company: Join Autowave Limited, a leader in automotive locksmith equipment and supplies.
- Benefits: Enjoy a supportive team environment and the chance to grow in a dynamic industry.
- Why this job: Be part of an exciting field, helping customers while developing your sales skills.
- Qualifications: Experience in sales and the automotive industry is preferred; strong communication skills are essential.
- Other info: This is a full-time office role in Long Eaton, Nottingham, Monday to Friday.
The predicted salary is between 30000 - 42000 £ per year.
Autowave Limited specialises in the wholesale of auto locksmith equipment and supplies. We have always got an eye on the latest trends and really value our customer feedback to put their needs first. That is why we have satisfied customers on every continent and are thrilled to be at the forefront of an ever-expanding, exciting industry. Autowave's core products are automotive locksmith equipment, car keys and vehicle programming tools. An interest in this area of the automotive aftermarket is essential.
Job Description
- Handling inbound calls from customers providing sales and technical information
- Proactively calling customers and potential customers
- Identifying new business opportunities
- Meeting sales KPIs
- Dealing with general enquiries
- Processing sales orders using business management software
- Using a CRM system to effectively manage your customers and leads
- Upselling additional services and products
- Mailing out welcome packs to new customers
- General office administration
- Taking payments from customers
- Carrying out parts checks using resources such as Parts Link 24
Skills Required
- Confident telephone manner
- Excellent communication and customer service skills
- Highly motivated with the initiative to work to a high standard in a close-knit team
- Excellent written communication and numeracy skills
- Proven IT skills using Microsoft
- Ability to work in a busy environment
- Being a team player but also being able to work independently to identify opportunities
Qualification/Experience Required
- Previous experience of working within sales desirable
- Minimum of 2 years working within the automotive industry
- Experience in a B2B environment
Monday - Friday 9:00am-5:30pm. This is an office based role in Long Eaton, Nottingham.
Technical Sales Advisor (Automotive) employer: Autowave
Contact Detail:
Autowave Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales Advisor (Automotive)
✨Tip Number 1
Familiarise yourself with the latest trends in automotive locksmith equipment and vehicle programming tools. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the industry.
✨Tip Number 2
Practice your telephone communication skills. Since the role involves handling inbound calls and proactively reaching out to customers, being confident and articulate on the phone is crucial.
✨Tip Number 3
Get comfortable with CRM systems and business management software. Familiarity with these tools will give you an edge, as you'll be expected to manage customer relationships and process sales orders efficiently.
✨Tip Number 4
Network within the automotive industry. Attend relevant events or join online forums to connect with professionals in the field. This can lead to valuable insights and potential referrals for the job.
We think you need these skills to ace Technical Sales Advisor (Automotive)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and the automotive industry. Emphasise any previous roles where you've handled customer inquiries or processed sales orders.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive aftermarket. Mention specific examples of how you've met sales KPIs or identified new business opportunities in past roles.
Highlight Technical Skills: Since the role involves using business management software and CRM systems, be sure to mention your proficiency with these tools. Provide examples of how you've used technology to enhance customer service or sales processes.
Showcase Communication Skills: Given the importance of excellent communication in this role, include examples of how you've successfully communicated with customers, both verbally and in writing. This could include handling inquiries or upselling products.
How to prepare for a job interview at Autowave
✨Show Your Passion for Automotive
Make sure to express your genuine interest in the automotive industry during the interview. Share any relevant experiences or knowledge you have about automotive locksmith equipment and vehicle programming tools, as this will demonstrate your enthusiasm and suitability for the role.
✨Prepare for Technical Questions
Since the role involves providing technical information, be ready to answer questions related to automotive locksmithing and programming. Brush up on common issues customers might face and how you would address them, showcasing your problem-solving skills.
✨Demonstrate Your Sales Skills
Be prepared to discuss your previous sales experience and how you've met KPIs in the past. Use specific examples to illustrate your ability to upsell and identify new business opportunities, as these are key aspects of the job.
✨Highlight Your Communication Skills
Since the role requires excellent communication, practice articulating your thoughts clearly and confidently. Be ready to showcase your telephone manner and customer service skills, as these will be crucial when handling inbound calls and dealing with enquiries.
