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For Companies At a Glance
- Tasks: Be the go-to person for keeping our sites running smoothly and providing top-notch customer service.
- Company: Join a leading facilities management company dedicated to excellence and teamwork.
- Benefits: Enjoy flexible working hours, a supportive team environment, and opportunities for personal growth.
- Why this job: Make a real impact by ensuring a safe and pleasant environment for everyone on site.
- Qualifications: No specific experience needed; just bring your enthusiasm and a proactive attitude!
- Other info: Perfect for students looking for part-time work with hands-on experience in facilities management.
The predicted salary is between 28800 - 43200 £ per year.
Facilities Management Operatives will provide great customer service and will be instrumental in ensuring that the day-to-day operations of the larger occupied sites run smoothly. They will liaise with employees and contractors and will take ownership and pride of their site.
Role Summary:
- Manage all aspects of internal and external post on site.
- Provide and record inductions for contractors and visitors on behalf of the client.
- Actively liaise with the wider CBRE team and contractors to ensure that reactive jobs are completed.
- Be the first point of contact for issue resolution.
- Undertake site inspections and raise issues or concerns with the Regional Manager.
- Be proactive in ensuring that any faults are chased.
- Represent the Facilities Management function on site and deliver a high level of customer service.
- Ensure that any concerns directed to them by staff regarding the building or services are escalated to the client team.
- Basic cleaning of kitchen and toilet areas (surfaces cleaned, consumables topped up, bins emptied).
- Minor fabric repairs, including but not limited to:
- Tightening loose door handles and catches.
- Tightening or replacing toilet seats.
- Tightening furniture fixings.
- Fitting or adjusting monitor arms.
- Replacing desktop fuses.
- Checking power supplies from sockets to desks.
- Checking distribution board breakers.
- Replacing lamps.
- Isolating water supplies.
- Unblocking toilets, sinks, and urinals.
- Tightening waste fittings.
- Descaling drinks boilers.
Person Specifications:
The FM Operative will conduct themselves in a professional manner and be of smart appearance. The role is proactive, and it is essential that the individual is dynamic in their approach to dealing with issues whilst working safely within their competencies.
Contact Detail:
CBRE Local UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Operative
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks mentioned in the job description. Understanding minor repairs, electrical tasks, and plumbing issues will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've effectively resolved issues in previous roles. This will highlight your ability to be the first point of contact for problem resolution.
✨Tip Number 3
Research common facilities management practices and be ready to discuss how you can contribute to a smooth operation on site. This shows your proactive approach and understanding of the role.
✨Tip Number 4
Prepare questions about the team dynamics and how you would fit into the existing structure. This demonstrates your interest in collaboration and your commitment to delivering high-quality service.
We think you need these skills to ace Maintenance Operative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Maintenance Operative. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in facilities management or maintenance roles. Include specific examples of tasks you've completed that relate to the duties mentioned in the job description.
Showcase Customer Service Skills: Since the role involves providing great customer service, make sure to include examples of how you've successfully interacted with clients or colleagues in past positions. This will demonstrate your ability to represent the Facilities Management function effectively.
Proofread Your Application: Before submitting your application, take the time to proofread your documents. Check for spelling and grammatical errors, and ensure that your formatting is consistent. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at CBRE Local UK
✨Showcase Your Customer Service Skills
As a Maintenance Operative, you'll be the first point of contact for many issues. Be prepared to discuss your previous experiences in customer service and how you handled challenging situations. Highlight your ability to communicate effectively and resolve problems promptly.
✨Demonstrate Proactivity
This role requires a proactive approach to maintenance and issue resolution. During the interview, share examples of times when you took initiative to solve a problem before it escalated. This will show that you understand the importance of being proactive in facilities management.
✨Familiarise Yourself with Basic Repairs
You’ll be expected to perform minor repairs and maintenance tasks. Brush up on your knowledge of basic plumbing, electrical, and fabric repair tasks. Being able to discuss these skills confidently will demonstrate your readiness for the role.
✨Dress Professionally
First impressions matter! Make sure to dress smartly for your interview. A professional appearance reflects your understanding of the role's requirements and shows that you take the opportunity seriously.
