Assistant Manager

Assistant Manager

Newcastle upon Tyne Full-Time 28800 - 43200 £ / year (est.)
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At a Glance

  • Tasks: Lead a dynamic team and ensure top-notch customer service in a fast-paced retail environment.
  • Company: Join a high-profile retail store known for value and exceptional service, on an exciting growth path.
  • Benefits: Enjoy genuine career progression with opportunities to fast track to Store Manager.
  • Why this job: Be part of a thriving culture where your leadership can make a real impact on success.
  • Qualifications: Experience in fast-paced retail, strong leadership, and a passion for customer service are essential.
  • Other info: This role is hands-on; you'll be actively engaging with customers and your team daily.

The predicted salary is between 28800 - 43200 £ per year.

If you thrive on pace, people, processes and passion, then drive your career forward with this rapidly growing retail business. We are looking for an Assistant Manager to join a store and be at the forefront of their success in a big store where you will drive service and standards at all time.

We can offer genuine career progression and the opportunity to be fast tracked to Store Manager.Our client is a high-profile volume retail store, renowned for value-for-money and excellent customer service. Our client is very much on an upward trajectory, having undergone an impressive new store opening programme over the last few years.

As an Assistant Manager reporting to the Store Manager and responsible for a strong team, you’ll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards and compliance.

Assistant Manager Responsibilities;

  • Managing the day to day running of the store as a Duty Manager

  • Assisting Store Manager in achieving company KPI’s

  • Ensuring your team delivers exceptional customer service

  • Delivering exemplary standards in store presentation, stock control, shrinkage and administration compliance

  • Complying with all Health & Safety policies and legislation

  • Use management information to make strategic business decisions

  • Have a proven track record in a fast paced retail environment.

  • An Assistant Manager you will enjoy being on the shop floor- no sitting in the office for you!

  • Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills

  • Be target driven and customer service orientated

  • Be highly motivated and ambitious

  • Be a self starter with a can do attitude

Assistant Manager employer: Zachary Daniels Retail Recruitment

Join a dynamic and rapidly growing retail business that values pace, people, processes, and passion. As an Assistant Manager, you'll benefit from genuine career progression opportunities, including a fast track to Store Manager, all while working in a high-profile store known for its exceptional customer service and value-for-money. With a strong focus on employee growth, a supportive work culture, and the chance to lead a motivated team, this role offers a rewarding environment where your contributions directly impact the store's success.
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Contact Detail:

Zachary Daniels Retail Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager

✨Tip Number 1

Familiarize yourself with the latest trends in retail management and customer service. This knowledge will help you engage in meaningful conversations during the interview and demonstrate your passion for the industry.

✨Tip Number 2

Prepare specific examples from your past experiences that showcase your ability to drive sales and manage a team effectively. Highlight instances where you improved KPIs or enhanced customer satisfaction.

✨Tip Number 3

Research the company’s values and recent developments, especially their new store openings. Showing that you understand their growth trajectory can set you apart as a candidate who is genuinely interested in contributing to their success.

✨Tip Number 4

Demonstrate your leadership style and how you motivate teams. Be ready to discuss how you would handle challenges on the shop floor and ensure exceptional customer service, as this role requires a hands-on approach.

We think you need these skills to ace Assistant Manager

Leadership Skills
Customer Service Excellence
Financial Acumen
Operational Management
Team Management
Strategic Decision Making
Performance Monitoring
Problem-Solving Skills
Communication Skills
Organizational Skills
Attention to Detail
Time Management
Adaptability
Motivational Skills
Retail Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in retail management, focusing on your achievements in driving sales and customer service. Use metrics to demonstrate your impact, such as percentage increases in turnover or improvements in customer satisfaction.

Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and your understanding of the company's values. Mention specific examples from your past roles that showcase your leadership skills and ability to manage a team effectively.

Highlight Key Skills: Emphasize your operational, planning, and communication skills in both your CV and cover letter. Make sure to mention your experience with financial KPIs and how you've successfully managed them in previous positions.

Show Enthusiasm: Convey your motivation and ambition in your application. Let them know why you are excited about the opportunity to work as an Assistant Manager and how you can contribute to their ongoing success.

How to prepare for a job interview at Zachary Daniels Retail Recruitment

✨Show Your Passion for Retail

Make sure to express your enthusiasm for the retail industry during the interview. Share specific examples of how you've thrived in fast-paced environments and how you can contribute to the store's success.

✨Demonstrate Leadership Skills

Prepare to discuss your leadership experience and how you've successfully managed teams in the past. Highlight instances where you've motivated your team to achieve KPIs and deliver exceptional customer service.

✨Know Your Numbers

Familiarize yourself with key financial metrics relevant to the role, such as turnover, shrinkage, and wages. Be ready to discuss how you would use this data to make strategic decisions that drive store performance.

✨Emphasize Customer Service Excellence

Be prepared to talk about your approach to customer service. Share examples of how you've handled customer feedback and ensured high standards in service delivery, as this is crucial for the role.

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