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- Tasks: Join a friendly team as a Sales Administrator, processing orders and building customer relationships.
- Company: Work with a leading manufacturer in Sheffield, known for their expertise and innovation.
- Benefits: Enjoy 20 days holiday, free parking, a pension scheme, and a Christmas shutdown.
- Why this job: Perfect for those who love customer service without the pressure of sales targets.
- Qualifications: Strong communication skills and attention to detail are essential; previous admin experience is a plus.
- Other info: Full-time hours, Monday to Friday, with training and development opportunities available.
The predicted salary is between 26000 - 39000 £ per year.
The Location: Sheffield
The Benefits Offered:
- 20 days holiday + statutory days + Christmas shut down
- Free parking on-site
- Pension
The Hours: Full time, Monday – Friday 9 am – 5 pm
The Salary: £12.50 per hour
The Job Role: Our client are specialist manufacturers who are real leaders in their industry. Their Sheffield offices have a requirement available for an experienced Administrator to join their sales support team. This is an office-based role working full time, Monday – Friday. The successful candidate will enjoy a varied Sales Administration role. This is a fantastic position for a passionate Administrator who is customer focussed, driven and looking for a busy role. Working as part of a small and friendly team, the successful candidate will be supported and offered training and development opportunities. This is well suited to candidates who love building relationships with customers, but aren’t looking for a pressurised sales role. This position is purely administrative and customer-service based.
This Sales Administration role will be responsible for the following duties:
- Processing customer orders using the internal CRM system
- Generating and issuing invoices through the CRM system
- Taking payments on behalf of customers
- Forging strong relationships with customers via telephone and email
- Ensuring the company CRM system is kept up to date at all times with customer interactions
- Working collaboratively with the wider team including the Sales and Branch Managers
- Providing order status updates to customers
- Providing administrative support as required to the team
- Other administrative tasks as required to support the business
We would love to hear from candidates who have the following skills and experience:
- Excellent communication skills whether via email or telephone
- Confident managing customer relationships
- Able to show a keen interest in learning the company’s products
- Excellent time-management skills and ability to manage a fast-paced workload
- Exceptional attention to detail
- Previous experience working within sales administration would be a real advantage
- Strong computer skills including the full suite of MS Office
- Experience of using Intact and Magento would be an advantage but not essential as training will be provided
Contact Detail:
Benchmark Recruit Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what they offer will not only help you in the role but also impress during any discussions with the hiring team.
✨Tip Number 2
Brush up on your CRM skills, especially if you have experience with systems like Intact or Magento. Even if you haven't used these specific platforms, demonstrating your ability to learn new software quickly can set you apart.
✨Tip Number 3
Practice your communication skills, both written and verbal. Since the role involves building relationships with customers, being able to convey information clearly and confidently is crucial.
✨Tip Number 4
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects in the past. This will highlight your ability to thrive in a fast-paced environment, which is key for this role.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration. Emphasise your communication skills, attention to detail, and any previous roles that involved customer relationship management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific skills that align with the job description, such as your ability to manage customer relationships and your proficiency with CRM systems.
Showcase Relevant Experience: In your application, provide examples of how you've successfully managed customer orders or supported a sales team in the past. Use metrics or specific achievements to demonstrate your impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Benchmark Recruit Ltd
✨Showcase Your Communication Skills
As a Sales Administrator, excellent communication is key. Be prepared to demonstrate your ability to communicate effectively, both verbally and in writing. Practice answering questions clearly and concisely, and consider sharing examples of how you've successfully managed customer relationships in the past.
✨Familiarise Yourself with CRM Systems
Since the role involves using an internal CRM system, it’s beneficial to have a basic understanding of how these systems work. If you have experience with any CRM software, be ready to discuss it. If not, do some research on common features and functionalities to show your willingness to learn.
✨Demonstrate Your Attention to Detail
Attention to detail is crucial in this role, especially when processing orders and generating invoices. During the interview, highlight instances where your attention to detail has positively impacted your work. You might also want to prepare for questions that assess your ability to manage multiple tasks without overlooking important details.
✨Express Your Passion for Customer Service
This position is all about building strong relationships with customers. Be sure to convey your passion for customer service during the interview. Share stories that illustrate your commitment to providing excellent support and how you handle challenging situations with customers.
