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- Tasks: Join a dynamic team handling motor claims and providing exceptional customer service.
- Company: A well-established company known for delivering top-notch service in the motor claims industry.
- Benefits: Enjoy competitive pay, flexible hours, career growth, generous holidays, and a casual dress code.
- Why this job: This role offers a chance to make a real impact while working in a supportive environment.
- Qualifications: Experience in motor claims or customer service is preferred; strong communication skills are essential.
- Other info: Four exciting positions available, including Senior Claims Specialist and Customer Service Specialist.
Are you an experienced motor claims handler or customer service professional looking for a fresh challenge? Do you thrive in a fast-paced environment where your expertise is valued, your achievements are rewarded, and your career growth is supported? We’re looking for talented individuals to join a dynamic team in a well-established company that prides itself on delivering exceptional service in the motor claims industry. With FOUR fantastic full-time opportunities available, this is your chance to take the next step in your career!
- Senior Claims Specialist – Take charge of high-value and complex motor claims, working closely with insurers, solicitors, and accident management companies to deliver efficient and fair claim resolutions. Your expertise in claim negotiations and dispute handling will be crucial in this role.
- Customer Service Specialist (Motor S.O.S.) – Be the first point of contact for vehicle collision alerts, assisting high-profile clients through the claims process with professionalism and care. If you have excellent communication skills and enjoy providing top-notch customer service, this role is for you!
- Motor Claims Handler – FNOL – Play a key role in the First Notification of Loss (FNOL) process, ensuring claims are handled accurately and efficiently from the very start. Your keen attention to detail and ability to provide empathetic support to policyholders will make a real difference.
- Third-Party Claims Specialist – Oversee third-party vehicle and property damage claims, investigating liability, negotiating settlements, and managing complex cases with confidence. This role is perfect for someone with strong problem-solving and investigative skills.
What’s in It for You?
- Competitive salary with performance-based bonuses
- Flexible working patterns to support work-life balance
- Career progression opportunities with full support for industry qualifications
- Generous holiday allowance plus additional perks
- Casual dress code and a friendly, supportive work environment
- Free on-site parking for your convenience
If you’re ready to step up your career in motor claims or customer service, we’d love to hear from you! Apply today and become part of a team that truly values your expertise.
Motor Claims Customer Experience Advisor employer: Red Dot Search UK Limited
Contact Detail:
Red Dot Search UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motor Claims Customer Experience Advisor
✨Tip Number 1
Familiarise yourself with the specific motor claims processes and terminology. Understanding the nuances of FNOL, liability investigations, and negotiation tactics will give you an edge in discussions with our hiring team.
✨Tip Number 2
Highlight your customer service experience during any informal chats or interviews. We value candidates who can demonstrate empathy and effective communication, especially when dealing with high-profile clients or complex claims.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully handled claims or customer issues. Sharing specific examples will showcase your problem-solving skills and ability to thrive in a fast-paced environment, which is crucial for our roles.
✨Tip Number 4
Network with professionals in the motor claims industry. Engaging with others in the field can provide insights into current trends and challenges, making you a more informed candidate when you apply through our website.
We think you need these skills to ace Motor Claims Customer Experience Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in motor claims handling or customer service. Use specific examples that demonstrate your skills in negotiation, problem-solving, and customer care.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the motor claims industry. Mention why you are interested in the specific role you are applying for and how your background makes you a perfect fit.
Highlight Key Skills: In your application, emphasise key skills such as attention to detail, communication, and empathy. These are crucial for roles like Customer Service Specialist and Motor Claims Handler.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
