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- Tasks: Join our team as a Field Service Engineer, maintaining advanced cranes and providing top-notch customer support.
- Company: Palfinger UK is the exclusive distributor for premium lorry and recycling cranes, known for innovation.
- Benefits: Enjoy a competitive salary, extensive training, flexible hours, and generous holiday entitlement.
- Why this job: Become an expert in crane technology while enjoying a supportive and sociable work environment.
- Qualifications: Must have field service experience with mechanical, hydraulic, and electrical systems; driving licence required.
- Other info: Ongoing training ensures your skills stay sharp and relevant in a fast-evolving industry.
Are you a Field Service Engineer or Plant Fitter looking for a new challenge? Interested in receiving the latest manufacturer training allowing you to become an expert on our cranes? Palfinger UK is the exclusive UK distributor for the premium Palfinger Lorry Cranes and Epsilon Recycling Cranes. Due to demand, we have an exciting opening for a Field Service Engineer to join our specialist aftersales team. We’re looking for a suitable engineer who ideally lives in the Dundee area, or the wider region. Exceptional field service support is at the heart of our business. We’re trusted to supply and maintain some of the world’s most advanced and innovative lifting machines. This is your chance to become a specialist field service engineer, managing your own territory and maintaining our advanced cranes.
Duties:
- Routine crane servicing & warranty work.
- Diagnosing and repairing mechanical, hydraulic and electrical issues on customer sites.
- Performing thorough examinations / LOLER inspections and necessary compliance checks.
- Providing technical support to customers.
Training
We offer a comprehensive manufacturer training schedule that builds on your knowledge and develops you into an experienced Palfinger Field Service Engineer. You’ll receive full support & robust training every step of the way. We’re also committed to future-proof your skills, and training continues throughout your career with us! You’ll become an electrical and diagnostic expert – ensuring your skills remain up to date with the latest technology as it advances.
What’s in it for you?
- A market leading salary, based on your capability & experience - with annual pay reviews.
- Opportunities to advance to Senior Field Service Engineer pay grades.
- Extensive overtime if you wish to increase your earnings.
- Formal manufacturer & ALLMI training.
- Cross-divisional career development plans, providing you with a wide variety of future job opportunities across Palfinger and the wider T H White group.
- Sociable working patterns with no evenings/weekends.
- High specification Mercedes company van.
- 23.5 days holiday entitlement + Bank Holidays, rising with service.
- Company 'smart' pension scheme with employer contributions of up to 8.5% after a qualifying period.
- Life Assurance cover providing up to 5 times salary with service.
- Share Plan - providing our Service Engineers with a real stake in the business.
- Staff discounts on a huge variety of products (such as tools, clothing, footwear, household and selected machinery lines) at our stores.
Our ideal applicant
If you’re passionate about your work, with a strong customer focus you’ll fit right in! It’s essential that you’re an existing field service engineer with mechanical, hydraulic & electrical experience maintaining similar equipment such as construction plant, agricultural machinery, cranes, HGVs, Forklifts, Tailifts etc. Ideally applicants should hold a recognised apprenticeship, C&G or NVQ in a relevant discipline. A full UK driving licence is essential.
Want to know more about what a career with Palfinger holds? Apply now to find out.
Field Service Engineer employer: Palfinger UK
Contact Detail:
Palfinger UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarise yourself with Palfinger's products and services. Understanding the specific cranes and machinery they offer will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Palfinger UK. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the hiring process.
✨Tip Number 3
Prepare to discuss your hands-on experience with mechanical, hydraulic, and electrical systems. Be ready to share specific examples of past challenges you've faced and how you resolved them, as this will highlight your problem-solving skills.
✨Tip Number 4
Show enthusiasm for ongoing training and development. Since Palfinger offers extensive training opportunities, expressing your eagerness to learn and grow within the company can set you apart from other candidates.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Field Service Engineer or Plant Fitter. Emphasise your mechanical, hydraulic, and electrical skills, as well as any specific training or certifications you have that relate to cranes or similar equipment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you are interested in working with Palfinger UK and how your background aligns with their needs, particularly your customer focus and technical expertise.
Highlight Relevant Experience: In your application, be sure to detail your previous roles and responsibilities that relate directly to the duties listed in the job description. Include examples of diagnosing and repairing mechanical issues, conducting inspections, and providing technical support.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Field Service Engineer role.
How to prepare for a job interview at Palfinger UK
✨Showcase Your Technical Skills
As a Field Service Engineer, it's crucial to demonstrate your mechanical, hydraulic, and electrical expertise. Be prepared to discuss specific experiences where you've diagnosed and repaired issues, as well as any relevant training or certifications you hold.
✨Emphasise Customer Focus
Palfinger values exceptional customer service. Share examples of how you've provided technical support to clients in the past, highlighting your ability to communicate complex information clearly and effectively.
✨Familiarise Yourself with Palfinger Products
Research Palfinger's cranes and their features before the interview. Understanding the products you'll be working with will not only impress your interviewers but also show your genuine interest in the role.
✨Prepare Questions About Training and Development
Palfinger offers extensive training opportunities. Prepare thoughtful questions about the training schedule and career development paths available. This shows your commitment to continuous learning and growth within the company.
