Facilities Manager in Andover

To manage the strategic and operational performance of the company’s facilities, ensuring buildings, environments, and related services are safe, functional, and legally compliant. The Facilities Manager will take ownership of health and safety, maintenance, compliance, and asset management processes. This role includes managing service providers, ensuring high standards of performance, value for money, and continuous improvement, and supporting the wider business through effective facilities management. The role will also involve the line management of the Compliance Coordinator, providing clear direction and support to enable effective delivery of the company’s compliance-related functions.

Key Duties:

• Ensure the maintenance and operation of all company facilities to a high standard.
• Develop facilities-related policies, procedures, and documentation.
• Manage all planned preventive maintenance schedules and statutory compliance regimes.
• Maintain facilities asset registers and ensure asset accountability is upheld.
• Liaise with contractors, suppliers, and internal stakeholders for maintenance and service delivery.
• Conduct daily checks to assess maintenance needs and monitor the buildings general appearance, proactively addressing issues (e.g., repainting offices, exterior upkeep).
• Respond to and resolve facilities-related issues as needed. Perform minor repairs and manage tasks through the Protean system. Oversee larger projects via approved suppliers.
• Carry out regular fire alarm tests, fire drills, and ensure emergency equipment is maintained and compliant (e.g., fire extinguishers, defibrillators).
• Ensure waste disposal areas remain clean, organised, and compliant with regulations. Oversee waste collection, recycling, and hazardous material disposal where needed, promoting sustainability and maintaining accurate records for compliance.
• Conduct DSE assessments and approve office equipment requests in line with company policies.
• Oversee stock management of kitchen supplies (tea, coffee, milk, fruit), cleaning products, and hygiene essentials.
• Provide reports and recommendations to senior leadership regarding improvements, compliance, and efficiency.
• Remote Office Management - Oversee general building compliance, safety, and maintenance for all serviced office locations. Maintain a central list of local contacts (landlords, suppliers, and third parties), manage key supplier relationships, support site setups, ensure employee welfare and DSE compliance, and keep accurate records.

Health & Safety

• Oversee all aspects of workplace health and safety across the facilities.
• Ensure compliance with all building related legal and statutory H&S obligations.
• Conduct risk assessments and manage incident reporting and investigations.
• Promote a strong safety culture across all sites.

Leadership & Support

• Provide line management to the Compliance Coordinator, offering support, direction, and personal development opportunities.
• Ensure facilities and compliance processes work cohesively to support the needs of the business.
• Drive initiatives for continuous improvement and regulatory compliance.

General

• Maintain strong communication with internal teams, suppliers, and contractors.
• Support the Head of Department with reports, updates, and project input.
• Implement sustainable and cost-effective facilities management solutions.

Experience & Qualifications

• Proven experience in facilities management, including H&S and compliance.
• Experience in managing and supporting teams.
• Strong understanding of asset management processes and accountability.
• Demonstrated ability to manage multiple tasks and projects simultaneously.
• Experience in managing contractors and service providers.
• Familiarity with CAFM systems is desirable.
• IWFM membership or qualifications desirable.
• Understanding of regulatory requirements and industry standards.

Personal Attributes

• You pride yourself on truth and share knowledge for the greater good.
• You are committed to personal and professional growth.
• You accept responsibility for your role and promote a culture of ownership.
• You communicate openly and clearly, including when things go wrong.
• You are open-minded and inclusive, always seeking ways to support the team.

We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality.