At a Glance
- Tasks: Lead a team to support families and manage a residential assessment centre.
- Company: Join a charity with over 120 years of experience in transforming family lives.
- Benefits: Enjoy a competitive salary, generous leave, and a strong pension scheme.
- Why this job: Make a real impact on children's lives while developing your leadership skills.
- Qualifications: Must be a qualified Social Worker with experience in child protection and complex needs.
- Other info: Applications are reviewed on a rolling basis, so apply early!
About Us
Are you looking for a role where you can make a real difference in the lives of children and their families? This position allows a committed social worker with management experience to retain a close link with practice whilst managing a centre and furthering the development of their staff team. We’ve been working with families for over 120 years. As society continues to change, our presence in the lives of families has remained consistent, supporting parents so children can thrive. At the heart of our work lie values of compassion and respect for the parent as an individual, and a belief in the capacity of every human being for positive change. With these values we work to break the cycles of disadvantage, change family dynamics, and create new opportunities for children.
Service Manager Responsibilities:
- To become the Ofsted Registered Manager of Crawford House and take overall responsibility for the assessment and support services at the centre for a maximum of four families at any time.
- To effectively lead and manage the staff team, and facilitate and empower staff contributions to team discussions, decision-making, day to day work, and the development of the service.
- To take overall responsibility for the centre, this includes ensuring a high standard of social work practice, plus some administrative and financial responsibilities.
The Ideal Candidate:
- Will be a qualified Social Worker.
- Will have experience working with families where there are issues of child abuse/neglect.
- Will have experience working with people who have complex needs.
- Will have knowledge on current legislation, especially; Children Act ’89, 2004 and Children & Families Act 2014, Children and Social Work Act 2017, Working Together to Safeguard Children Guidance 2020, GDPR.
We offer several employee benefits including a competitive salary, employer pension contribution up to 12% after 3 years’ service, and 27 days annual leave plus bank holidays. The successful candidate will manage one of the three centres St Michael’s runs and therefore will enjoy the support of a peer group as well as being part of the senior management team in St Michael’s contributing to the strategic direction of the charity.
To discuss this further ring 0208 835 9570. Closing date: 31st March. Please note that we consider applications on a rolling-basis and therefore this job advert may close before the stated date.
Service Manager - Residential Family Assessment Centre employer: St Michaels Fellowship
Contact Detail:
St Michaels Fellowship Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Residential Family Assessment Centre
✨Tip Number 1
Familiarise yourself with the specific legislation mentioned in the job description, such as the Children Act and GDPR. Being able to discuss these laws confidently during an interview will demonstrate your expertise and commitment to the role.
✨Tip Number 2
Highlight your management experience by preparing examples of how you've successfully led a team in the past. Be ready to discuss your approach to empowering staff and fostering a collaborative environment, as this is crucial for the Service Manager role.
✨Tip Number 3
Research St Michael’s Fellowship and their values thoroughly. Understanding their mission and how they support families will allow you to align your answers with their goals, showing that you're not just a fit for the role but also for the organisation's culture.
✨Tip Number 4
Prepare thoughtful questions about the centre and its operations. Asking insightful questions during your interview can demonstrate your genuine interest in the position and help you stand out as a candidate who is proactive and engaged.
We think you need these skills to ace Service Manager - Residential Family Assessment Centre
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description and understand the responsibilities of a Service Manager at a Residential Family Assessment Centre. This will help you tailor your application to highlight relevant experience.
Tailor Your CV: Update your CV to reflect your qualifications as a Social Worker and any management experience you have. Emphasise your work with families facing issues of child abuse or neglect, and include specific examples that demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that connects your personal values with those of the organisation. Highlight your commitment to making a difference in the lives of children and families, and explain how your experience aligns with the role's requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this field.
How to prepare for a job interview at St Michaels Fellowship
✨Understand the Organisation's Values
Before your interview, take some time to familiarise yourself with the core values of the organisation. They emphasise compassion and respect for families, so be prepared to discuss how your personal values align with theirs and how you can contribute to their mission.
✨Showcase Your Management Experience
As a Service Manager, you'll need to demonstrate your ability to lead and empower a team. Prepare examples from your past roles where you've successfully managed staff, facilitated discussions, and made impactful decisions that improved service delivery.
✨Be Ready to Discuss Legislation Knowledge
The role requires a solid understanding of relevant legislation such as the Children Act and GDPR. Brush up on these laws and be ready to explain how they influence your practice and decision-making in a residential family assessment context.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and approach to complex family situations. Think about past experiences where you've dealt with child abuse or neglect, and be ready to articulate your thought process and actions taken.