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For Companies At a Glance
- Tasks: Conduct telephone assessments and support patient recovery through effective case management.
- Company: Join a dynamic health service team focused on rehabilitation and patient care.
- Benefits: Enjoy 25 days annual leave, hybrid working, and a range of wellness perks.
- Why this job: Make a real impact on patients' lives while developing your clinical skills in a supportive environment.
- Qualifications: Must have a relevant clinical degree and at least one year of hands-on experience.
- Other info: Opportunity for professional development and a chance to work in a fast-paced, rewarding role.
The predicted salary is between 26800 - 26800 £ per year.
Role Overview
Clinical Service Delivery
- Deliver clinically robust, consistent, and comprehensive telephone assessments which lead to the most clinically appropriate outcomes.
- Assess, plan, implement and evaluate appropriate interventions and clinical pathways throughout the case leading to expedient patient recovery and case closure.
- Regular and consistent use of the bio-psychosocial model when making contact with patients and with clinical decisions.
- Utilising every contact point with patients as a chance to educate & provide clinical support.
Patient Care
- Shared responsibility for patient cases, i.e. supporting colleagues proactively and encouraging a team working environment.
- Assisting with optimising service delivery.
- Adopting and encouraging the highest standards of patient care, including the consistent provision of clinical guidance and accurate, clear T&Cs advice.
- Taking a forward thinking, patient-centred approach to overcome case management hurdles.
About the Role
Location: Manchester (hybrid working available)
Full-time, permanent - Monday - Friday with occasional Saturday shift.
Shifts between 8am and 6.30pm, based on early, mid or late shift per day.
Salary: £26,800
An exciting opportunity has arisen in our team for a Rehabilitation Case Manager with a background in sports therapy or sports rehabilitation. The health services utilise an individual's clinical hands-on experience in a telephonic, office-based environment to effectively assist an injured individual with their recovery. This role requires the applicant to possess high levels of communication to influence and support a patient's journey, whilst maintaining great attention to detail within a fast-paced environment; often with competing priorities. This role would suit somebody who is looking to utilise their hands-on experience outside of the typical clinical or sporting environments.
Benefits
- 25 days annual leave
- Your birthday off
- 6% company pension contribution
- Bike to Work Scheme
- Medicash Health plan
- Enhanced Maternity/Paternity/Adoption and Shared Parental leave
- 2 voluntary days per year
- Long Service Awards
- Employee Wellbeing Seminars
- CPD opportunities
- Professional memberships paid for (role dependent)
Essential Skills
- Essential: Relevant clinical degree (sport therapy, sport rehabilitation, or physiotherapy), 1 years clinical/hands-on experience or previous case management or vocational rehabilitation expertise, current governing registrations of your relevant professional body e.g. BASRaT or SST, HCPC body (or able to quickly obtain membership), excellent written and verbal communication skills, good attention to detail and time management skills.
- Desirable: Experience with delivery of high customer service and/or proven case management experience. Relevant experience (Health, Legal Profession, Insurance) etc. is advantageous. CMS UK membership a bonus.
Rehab Case Manager - Graduate MSK in Manchester employer: Health Case Management Limited
Contact Detail:
Health Case Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rehab Case Manager - Graduate MSK in Manchester
✨Tip Number 1
Familiarise yourself with the bio-psychosocial model, as it's a key aspect of the role. Understanding how to apply this model in your assessments and interventions will demonstrate your readiness for the position.
✨Tip Number 2
Network with professionals in the field of sports therapy and rehabilitation. Attend relevant workshops or seminars to connect with others who may provide insights or even referrals for the role.
✨Tip Number 3
Prepare to discuss your hands-on clinical experience in detail during interviews. Be ready to share specific examples of how you've successfully managed patient cases or contributed to their recovery.
✨Tip Number 4
Showcase your communication skills by practising how you would explain complex clinical concepts to patients over the phone. This will highlight your ability to educate and support them effectively.
We think you need these skills to ace Rehab Case Manager - Graduate MSK in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sports therapy or rehabilitation. Emphasise any case management roles or clinical hands-on experience you have, as well as your communication skills and attention to detail.
Craft a Strong Cover Letter: In your cover letter, explain why you're passionate about the role of Rehab Case Manager. Mention specific experiences that demonstrate your ability to support patient recovery and your understanding of the bio-psychosocial model.
Highlight Relevant Skills: Clearly outline your essential skills in your application. Focus on your clinical degree, communication abilities, and time management skills. If you have experience in customer service or case management, make sure to include that too.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Health Case Management Limited
✨Showcase Your Clinical Knowledge
Make sure to highlight your understanding of the bio-psychosocial model during the interview. Be prepared to discuss how you would apply this model in assessing and planning interventions for patients.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might be asked to explain complex clinical concepts, so ensure you can do this in a way that is easy for others to understand.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life situations. Think of examples from your past experience where you successfully managed a case or overcame a challenge in patient care.
✨Emphasise Teamwork and Collaboration
This role requires a shared responsibility for patient cases. Be ready to discuss how you have worked effectively in a team environment and supported colleagues in achieving common goals.
