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For Companies At a Glance
- Tasks: Assess vehicle damage and provide accurate repair estimates while ensuring customer satisfaction.
- Company: Join Aviva, a leader in insurance, where innovation meets customer care.
- Benefits: Enjoy competitive salary, perks, overtime, bonuses, and opportunities for growth.
- Why this job: Be part of a dynamic team, learn cutting-edge technology, and make a real impact.
- Qualifications: Ideal candidates are detail-oriented with strong communication skills; experience is a plus.
- Other info: Opportunity to work closely with skilled production teams and negotiate with engineers.
The predicted salary is between 36000 - 60000 £ per year.
Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology, working as part of the Aviva family? Responsibilities Competitive salary plus perks, benefits, overtime and bonuses! The Role: Solus Repair Consultants are pivotal in our customers story, working in partnership with our skilled production team to get the best outcome. Reporting directly to the site Production Lead, it is our Solus Repair Consultants that record and estimate all repair information while safeguarding customer satisfaction. Carry out computerised estimates using Audatex Communicate with customers to provide repair information and an indication of completion time Compile all relevant information and complete supporting documentation Record all estimate / repair information on the Advance system Monitor progress of the vehicle through the repair process Negotiate estimates with the Aviva Engineer when required Discuss claim related issues with the Aviva Engineers To identify opportunities for non-insurance related repairs To conduct mobile and drive by estimates To maintain and secure allocated equipment To assist other team members as and when required Qualifications Desirable qualifications and experience: Pro…
Vehicle Damage Assessor employer: Solus Accident Repair Centres Careers
Contact Detail:
Solus Accident Repair Centres Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Damage Assessor
✨Tip Number 1
Familiarize yourself with the Audatex system, as it's crucial for carrying out computerized estimates. Consider taking an online course or tutorial to get comfortable with its features and functionalities.
✨Tip Number 2
Brush up on your communication skills! As a Vehicle Damage Assessor, you'll need to effectively communicate with customers and negotiate with Aviva Engineers. Practice clear and concise explanations of repair processes and timelines.
✨Tip Number 3
Stay updated on the latest trends in vehicle repair technology. Understanding new tools and techniques can set you apart from other candidates and show your commitment to continuous learning.
✨Tip Number 4
Network with professionals in the automotive repair industry. Attend workshops or join online forums to connect with others who can provide insights and potentially refer you to job openings.
We think you need these skills to ace Vehicle Damage Assessor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Vehicle Damage Assessor position. Understand the responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience related to vehicle assessment, repair processes, or customer service. Use specific examples to demonstrate your skills and achievements in these areas.
Showcase Technical Skills: Mention any technical skills relevant to the role, such as familiarity with computerised estimating systems like Audatex or experience with documentation processes. This will show that you are prepared for the technical aspects of the job.
Personalize Your Application: Make sure to personalize your cover letter by addressing it to the hiring manager if possible. Express your enthusiasm for the role and how you can contribute to the Aviva family, highlighting your commitment to customer satisfaction.
How to prepare for a job interview at Solus Accident Repair Centres Careers
✨Understand the Role
Make sure you have a clear understanding of the Vehicle Damage Assessor role. Familiarize yourself with the responsibilities, such as conducting computerized estimates and communicating with customers. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Technical Skills
Since the role involves using technology like Audatex and the Advance system, be prepared to discuss your experience with these tools or similar software. Highlight any relevant technical skills that can set you apart from other candidates.
✨Prepare for Customer Interaction Scenarios
As customer satisfaction is key in this role, think of examples where you've successfully communicated complex information to clients. Be ready to discuss how you handle difficult conversations or negotiate estimates, as this will show your interpersonal skills.
✨Demonstrate Team Collaboration
The position requires working closely with the production team and Aviva Engineers. Prepare examples of how you've effectively collaborated with others in past roles. This will illustrate your ability to work as part of a team and contribute to achieving common goals.
