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For Companies At a Glance
- Tasks: Engage with customers to manage outstanding debt and resolve queries professionally.
- Company: Join a supportive company that values your expertise and well-being.
- Benefits: Enjoy a competitive salary, performance bonuses, hybrid working, and generous time off.
- Why this job: Build a rewarding career in a role that appreciates your skills and promotes work-life balance.
- Qualifications: Previous credit control experience is essential; strong communication and problem-solving skills required.
- Other info: Opportunity for personal growth and development in a dynamic environment.
The predicted salary is between 26000 - 28000 £ per year.
Our client is offering a role that not only values your expertise but also embraces your well-being and work-life balance. Are you ready to build a career where you're appreciated, rewarded, and supported every step of the way?
Experience: Previous Credit Control experience is required.
What You'll Be Doing:
- Engaging with customers daily via phone and email to manage outstanding debt with care and professionalism.
- Handling and resolving queries with patience and efficiency, building relationships with managers and customers alike.
- When necessary, escalating cases for legal proceedings and collaborating with collection agents.
- Keeping detailed diary notes of all interactions to ensure seamless communication and follow-ups.
Key Skills:
- Communication Superstar: You can resolve queries and direct customers with ease and empathy.
- Problem-Solver: You handle disputes with patience and professionalism.
- Tech-Savvy: Comfortable in learning new web portals for managing invoices and queries.
- Detail-Oriented: You keep meticulous records and ensure every agreement is documented.
- Organised & Proactive: You can juggle multiple accounts and follow up efficiently.
- Professional & Calm: You maintain composure, even in challenging situations.
Your Rewarding Package:
- Competitive Salary: £26,000 - £28,000 per year, based on your skills and experience.
- Performance Bonus: Earn up to £400 extra each month after probation.
- Hybrid Working: Enjoy the perfect balance of home and office life.
- Generous Time Off: 25 days of annual leave plus all UK bank holidays.
Credit Controller in Dartford employer: Pearson Whiffin - Accounts and Finance
Contact Detail:
Pearson Whiffin - Accounts and Finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Dartford
✨Tip Number 1
Familiarise yourself with common credit control practices and terminology. This will not only help you in interviews but also demonstrate your commitment to the role and understanding of the industry.
✨Tip Number 2
Practice your communication skills, especially in handling difficult conversations. Role-playing scenarios with a friend can help you feel more confident when discussing debt management with potential employers.
✨Tip Number 3
Research the company culture and values of the organisation you're applying to. Tailoring your approach to align with their ethos can make a significant difference in how you present yourself during the interview.
✨Tip Number 4
Prepare examples from your previous experience that showcase your problem-solving abilities and attention to detail. Being able to share specific instances where you've successfully managed disputes or maintained meticulous records will set you apart.
We think you need these skills to ace Credit Controller in Dartford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous credit control experience. Use specific examples that demonstrate your ability to manage outstanding debt and resolve queries effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and problem-solving abilities. Mention how you can build relationships with customers and managers, and express your enthusiasm for the role.
Highlight Relevant Skills: In your application, emphasise your tech-savviness and detail-oriented nature. Provide examples of how you've successfully managed multiple accounts and maintained meticulous records in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Pearson Whiffin - Accounts and Finance
✨Showcase Your Credit Control Experience
Make sure to highlight your previous experience in credit control during the interview. Be prepared to discuss specific examples of how you've managed outstanding debts and resolved customer queries effectively.
✨Demonstrate Your Communication Skills
Since the role requires engaging with customers daily, practice articulating your thoughts clearly and empathetically. Think of scenarios where you successfully handled disputes or built relationships with clients.
✨Be Tech-Savvy
Familiarise yourself with common web portals used for managing invoices and queries. If you have experience with specific software, mention it during the interview to show you're ready to adapt quickly.
✨Emphasise Your Organisational Skills
Prepare to discuss how you keep meticulous records and manage multiple accounts efficiently. Share examples of how your organisational skills have helped you follow up on cases and maintain detailed diary notes.
