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- Tasks: Join Amery IT Support as an IT Apprentice, tackling 1st line support and system configurations.
- Company: Amery IT Support is a dynamic company focused on innovative IT solutions and professional development.
- Benefits: Earn £14,000 annually, enjoy 28 days of leave, and earn bonuses for client referrals.
- Why this job: Gain hands-on experience in IT while working with experts and contributing to exciting projects.
- Qualifications: Passion for IT, good communication skills, and GCSEs in English and Maths required.
- Other info: Full training provided, with opportunities for career progression and a supportive team environment.
The predicted salary is between 8000 - 14000 £ per year.
Amery IT Support are seeking a motivated and enthusiastic individual to join their team as an IT Apprentice. This is an excellent opportunity to gain valuable experience in the IT industry and develop a rewarding career. The successful candidate will work alongside experienced IT professionals, learning about the latest technologies and best practices. They will also have the opportunity to contribute to a wide range of projects, from installing and configuring new systems to providing technical support to users.
Dive into this exciting apprenticeship with Amery IT Support where you will earn a competitive £14,000 per annum, while working a comfortable Monday to Friday 9am-5pm. Enjoy a generous 28 days of annual leave, including bank holidays, offering real opportunities for progression within the company. Plus, boost your earnings with a commission-based bonus when you attend networking events or bring in a client referral.
In this role, you will work towards your Level 3 Information Communications Technician qualification delivered by our expert training team at Baltic Apprenticeships.
A Typical Day in the Job:- Dealing with 1st line support including security processes, cloud-based password resets and more.
- Configure and upgrade hardware, physical and virtual upgrades and installations.
- Configure and install systems, a combination of remote, physical and virtual using client OS, HubSpot and 365.
- Interpret technical documents working in the bespoke CRM systems with catalogues and documentation to use.
- Provide technical support to external clients face to face, phone, email and ticketing system.
Full training and support will be provided by your workplace mentor and from the Baltic team.
Salary, Hours & Benefits:- £14,000 per annum.
- Monday to Friday 9am-5pm.
- 28 days of annual leave including the Bank Holidays.
- Opportunity for progression.
- Commission based bonus when attending networking events or client referrals.
- A passion for IT.
- Excellent communication skills both written and verbal; customer service experience would be beneficial.
- Desire to learn and develop new skills.
- Ability to work as part of a team and independently.
- Grade 5 in GCSE English and Grade 4 in GCSE Maths.
This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician.
Next Steps:To apply, please submit your CV and a cover letter explaining your interest in the role and what you hope to gain from an apprenticeship with Amery IT Support. If your application is then successful, one of our recruitment consultants will be in touch to discuss your application further.
Eligibility Criteria:You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.
IT Apprenticeship in Telford employer: Baltic Apprenticeships
Contact Detail:
Baltic Apprenticeships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Apprenticeship in Telford
✨Tip Number 1
Research Amery IT Support and their projects. Understanding their work culture and the technologies they use will help you tailor your conversations during interviews and show genuine interest.
✨Tip Number 2
Network with current or former apprentices from Amery IT Support. They can provide insights into the apprenticeship experience and may even offer tips on how to stand out during the selection process.
✨Tip Number 3
Prepare for common interview questions related to IT support roles. Practising your responses will help you feel more confident and articulate your passion for IT effectively.
✨Tip Number 4
Demonstrate your eagerness to learn by discussing any relevant online courses or personal projects you've undertaken. This shows initiative and a proactive approach to your career development.
We think you need these skills to ace IT Apprenticeship in Telford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the IT Apprenticeship role. Emphasise any previous customer service experience, communication skills, and your passion for IT.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the apprenticeship and explain why you want to work with Amery IT Support. Mention what you hope to learn and how you can contribute to their team.
Highlight Your Qualifications: Clearly state your GCSE results, especially your grades in English and Maths, as these are part of the eligibility criteria. If you have any additional qualifications or certifications related to IT, include those too.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Baltic Apprenticeships
✨Show Your Passion for IT
Make sure to express your enthusiasm for technology during the interview. Share any personal projects or experiences that demonstrate your interest in IT, as this will show the interviewers that you are genuinely excited about the apprenticeship.
✨Prepare for Technical Questions
Since this role involves technical support and system configuration, be ready to answer questions related to basic IT concepts. Brush up on topics like cloud computing, operating systems, and troubleshooting techniques to impress your interviewers.
✨Demonstrate Communication Skills
Excellent communication is key in IT support roles. Practice explaining technical concepts in simple terms, as you may need to do this when assisting clients. Highlight any previous customer service experience to showcase your ability to interact effectively with users.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the company culture, training opportunities, and potential career progression. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
