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- Tasks: Manage helpdesk operations and support facilities management for a healthcare contract.
- Company: Join a leading FM Service Provider with a stellar reputation across the UK.
- Benefits: Enjoy a salary of £26,000, 25 days holiday, pension, and great development opportunities.
- Why this job: Be part of a supportive team in a role that enhances your skills and career growth.
- Qualifications: Experience in helpdesk administration and familiarity with CAFM systems are essential.
- Other info: Ideal for someone local to Newham looking to advance in facilities management.
Our client is an FM Service Provider with an impressive client list across the UK. It is currently looking to hire an experienced Helpdesk Administrator for a healthcare contract in Newham, East London.
As the Helpdesk Administrator, you must have a proven track record in a similar role and have a good understanding of facilities management and hard services maintenance. You will have excellent IT skills, be organised, have previously used a CAFM system and be a good all-round general administrator.
Our client is offering:
- Circa £26,000
- 25 days holiday plus BH
- Pension
- Excellent development opportunities.
This is a lovely role for someone experienced and local to join an established FM business.
FM Helpdesk Administrator employer: Alex Young Recruitment Limited
Contact Detail:
Alex Young Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FM Helpdesk Administrator
✨Tip Number 1
Familiarise yourself with the specific CAFM systems commonly used in facilities management. Being able to discuss your experience with these systems during an interview will demonstrate your readiness for the role.
✨Tip Number 2
Research the healthcare sector's unique challenges and requirements in facilities management. This knowledge will help you stand out as a candidate who understands the nuances of the industry.
✨Tip Number 3
Network with professionals in the facilities management field, especially those working in healthcare. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 4
Prepare to showcase your organisational skills by thinking of examples from your past roles where you successfully managed multiple tasks or projects. This will highlight your ability to thrive in a busy helpdesk environment.
We think you need these skills to ace FM Helpdesk Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific requirements for the Helpdesk Administrator position. Highlight your relevant experience in facilities management and hard services maintenance.
Tailor Your CV: Customise your CV to reflect your experience as a Helpdesk Administrator. Emphasise your IT skills, familiarity with CAFM systems, and organisational abilities. Use bullet points to make it easy to read.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the FM industry. Mention your previous experience and how it aligns with the needs of the healthcare contract in Newham.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Alex Young Recruitment Limited
✨Showcase Your Experience
Make sure to highlight your previous experience as a Helpdesk Administrator. Be prepared to discuss specific examples of how you've successfully managed helpdesk operations and any challenges you've overcome in similar roles.
✨Demonstrate IT Proficiency
Since excellent IT skills are crucial for this role, be ready to talk about the software and systems you’ve used in the past. If you have experience with CAFM systems, mention it specifically and explain how it has helped you in your previous positions.
✨Understand Facilities Management
Brush up on your knowledge of facilities management and hard services maintenance. Being able to discuss industry terminology and practices will show that you’re well-prepared and knowledgeable about the field.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of the interview. This could include inquiries about the team you'll be working with, the specific challenges the company faces, or opportunities for professional development within the organisation.
