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For Companies At a Glance
- Tasks: Lead IT change and release processes, ensuring smooth transitions and minimal disruption.
- Company: Join UK Research and Innovation, a key player in advancing research and innovation in the UK.
- Benefits: Enjoy hybrid working, 30 days leave, employee discounts, and a strong pension scheme.
- Why this job: Be part of a dynamic team, drive impactful changes, and enhance your career in tech.
- Qualifications: Bachelor's degree in a related field, ITIL certification, and experience in Agile environments required.
- Other info: Flexible working options available, with a supportive culture focused on continuous learning.
The predicted salary is between 46796 - 64500 £ per year.
This role provides a rare opportunity for an experienced Service delivery professional to step into a lead planning and operations role in an organisation at the heart of research and innovation in the UK. Working as part of a team of technical specialists, and reporting directly to the Head of Service Delivery, your broad remit is to ensure that technical changes to IT services are adequately assessed for impact, prioritised, scheduled, authorised and implemented. They ensure this is done in line with processes and using appropriate tools.
Responsibilities
- Evaluating Current Processes: Assessing the existing release processes for gaps, inefficiencies, or risks and developing mitigation plans.
- Planning and Coordination: Planning, coordinating, and managing releases across development, testing, and production environments, ensuring communication channels for release updates, risks, and issues.
- Documentation and Tools Audit: Auditing existing documentation and tools for release management processes and ensuring alignment with organizational goals.
- Stakeholder Communication: Communicating with various stakeholders, including product management, DevOps, developers, and QA teams, to understand dependencies and ensure smooth releases.
- Release Scheduling: Developing and managing release schedules, coordinating with various teams to ensure timely delivery.
- Compliance and Reporting: Ensuring SLAs and KPIs are well designed and properly reported to senior teams, and maintaining compliance with organizational standards.
About you
- Bachelors degree in computer science, Engineering, or related field.
- AWS/Azure Certified DevOps Engineer.
- ITIL Certification.
- Demonstrated extensive experience in managing IT change and release processes, ensuring seamless transitions and minimal disruption to business operations.
- Advanced certification in ITIL 4, showcasing a deep understanding of IT service management principles and practices.
- Proven expertise in working within Agile environments, enabling quick adaptation to changes and efficient project delivery.
- Outstanding ability to communicate effectively with diverse stakeholders, including product management, DevOps, developers, and QA teams, ensuring clear and consistent messaging.
- In-depth knowledge of CI/CD pipelines, workflows, and other release management tools, ensuring technical excellence in release processes.
- Ability to strategically manage dependencies between different teams, ensuring smooth coordination and collaboration.
Benefits
- An outstanding defined benefit pension scheme.
- 30 days annual leave in addition to 10.5 public and privilege days (full time equivalent).
- Employee discounts and offers on retail and leisure activities.
- Employee assistance programme, providing confidential help and advice.
- Flexible working options.
Applicants are required to provide an up-to-date CV and a cover letter outlining their suitability for the role. Further information on how to apply is listed on our careers page.
IT Change and Release Manager in Swindon employer: UKRI
Contact Detail:
UKRI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Change and Release Manager in Swindon
✨Tip Number 1
Familiarise yourself with the specific tools and methodologies mentioned in the job description, such as CI/CD pipelines and ITIL practices. This will not only help you understand the role better but also allow you to speak confidently about your experience during interviews.
✨Tip Number 2
Network with current or former employees of UK Research and Innovation on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the interview process.
✨Tip Number 3
Prepare to discuss your experience in managing IT change and release processes in detail. Think of specific examples where you successfully navigated challenges, as this will demonstrate your capability to handle the responsibilities outlined in the job description.
✨Tip Number 4
Showcase your communication skills by preparing to explain complex technical concepts in simple terms. Since the role involves liaising with diverse stakeholders, being able to convey information clearly will set you apart from other candidates.
We think you need these skills to ace IT Change and Release Manager in Swindon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT change and release management. Focus on your skills in managing processes, stakeholder communication, and any certifications you hold, such as ITIL or AWS/Azure.
Craft a Compelling Cover Letter: In your cover letter, clearly outline why you're a great fit for the role. Mention specific experiences that demonstrate your ability to assess and manage IT changes effectively, and how you can contribute to the team at UK Research and Innovation.
Highlight Relevant Certifications: Ensure you mention your ITIL certification and any other relevant qualifications prominently in both your CV and cover letter. This will show that you have the necessary knowledge and skills for the position.
Showcase Communication Skills: Since the role involves communicating with various stakeholders, provide examples in your application of how you've successfully managed communications in previous roles. This could include coordinating releases or working within Agile environments.
How to prepare for a job interview at UKRI
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of the responsibilities and requirements of the IT Change and Release Manager position. Familiarise yourself with the key processes involved in change management and release planning, as well as the tools mentioned in the job description.
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with CI/CD pipelines, Agile methodologies, and any relevant certifications like ITIL or AWS/Azure. Highlight specific examples from your past roles where you successfully managed IT changes and releases, demonstrating your technical proficiency.
✨Communicate Effectively
Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly and concisely. Prepare to discuss how you've effectively communicated with teams in the past, ensuring everyone is aligned during the release process.
✨Prepare Questions for the Interviewers
Having insightful questions ready shows your genuine interest in the role and the organisation. Consider asking about the current challenges they face in change management or how they measure success in their release processes. This will also help you gauge if the company culture aligns with your values.
