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For Companies At a Glance
- Tasks: Lead a team, drive customer service, and manage store operations.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy 50% off food and drinks, a matched pension, and bonus opportunities.
- Why this job: Be part of a vibrant culture that values diversity and personal growth.
- Qualifications: Strong leadership experience and a passion for team development required.
- Other info: This is a permanent position at a new store opening in Chorley.
The predicted salary is between 31200 - 46800 £ per year.
Store Manager – Chorley Botany Bay Drive Thru – Up to £39,000 per annum – Permanent
New Store Opening
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too.
So, why Costa? We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £11,500 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success – which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
Store Manager - Chorley Botany Bay DT employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Chorley Botany Bay DT
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your approach during interviews and discussions, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare specific examples of how you've successfully managed teams in the past. Highlight your leadership style and how you've developed team members, as this is crucial for the Store Manager role.
✨Tip Number 3
Research the local community around Chorley Botany Bay. Being able to discuss how you would engage with the community and attract new customers will demonstrate your proactive approach and understanding of the market.
✨Tip Number 4
Showcase your ability to thrive under pressure by preparing anecdotes from previous roles where you successfully managed high-stress situations. This will reassure the hiring team that you can handle the demands of a busy store environment.
We think you need these skills to ace Store Manager - Chorley Botany Bay DT
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand what Costa Coffee is looking for in a Store Manager. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect your leadership experience and team management skills. Use specific examples that demonstrate your ability to drive customer service and sales, as mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention how your values align with Costa's culture and how you can contribute to their growth journey.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Costa Coffee
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others.
✨Understand Costa's Values
Familiarise yourself with Costa Coffee's core values such as 'Disciplined to Deliver' and 'Win with Warmth'. Be ready to discuss how these values resonate with you and how you would embody them in your role.
✨Customer Service Focus
Highlight your commitment to customer service. Think of specific instances where you've improved customer satisfaction or driven a positive customer experience, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Practice responses to common challenges faced by store managers, such as managing staff conflicts or dealing with difficult customers.
