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- Tasks: Support children and families by ensuring they receive timely assistance from the right agencies.
- Company: Service Care Solutions is dedicated to improving lives through effective support services.
- Benefits: Enjoy hybrid work, competitive pay, and payroll services twice a week.
- Why this job: Make a real impact in children's lives while working in a supportive team environment.
- Qualifications: Must have a full UK driving licence, relevant experience, and an enhanced DBS check.
- Other info: Earn a £250 referral bonus for recommending someone who gets hired!
The predicted salary is between 35000 - 42000 £ per year.
Service Care Solutions are currently recruiting for an Information and Advice Officer for Children's Services in Hertfordshire. The Information and Advice Officer will work within Hertfordshire Gateway Services. If you are passionate and committed to supporting children and families to access the right support at the right time, this is the role for you.
This is a Hybrid position.
Pay rate: £16.98 PAYE / £21 Umbrella
Main Responsibilities:
- Effective screening and support, to ensure that families receive the 'Right Response' from the appropriate agency at the highest levels of need without unnecessary delay.
- Strengthening screening and referral processes of Specialist Social Care Team and ensure a more timely and proportionate response to ensure that all contacts get feedback and are supported in appropriately addressing the needs of children and young people.
- To identify needs, with management direction and support, to assess threshold of risk and understanding of the different tiers of service provision.
- To make full use of a range of computerised systems, gather and accurately record information and attend regular meetings with the team and professionals.
Requirements:
- Full UK Driving Licence and access to own vehicle.
- Experience in a similar role.
- References are required at application stage.
- Enhanced DBS.
Working with Service Care Solutions comes with many benefits, including:
- A specialist consultant within an experienced and dedicated recruitment team.
- Excellent rates of pay.
- Payroll services twice a week.
If you are interested in the Information and Advice Officer, or know of anyone who may be, please contact Emma at Service Care Solutions or email. Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!
Information and Advice Officer employer: Service Care Solutions - Social Work
Contact Detail:
Service Care Solutions - Social Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information and Advice Officer
✨Tip Number 1
Familiarise yourself with the specific needs of children and families in Hertfordshire. Understanding local services and resources will help you demonstrate your commitment to providing the right support during interviews.
✨Tip Number 2
Network with professionals already working in children's services. Attend local events or join online forums to gain insights and make connections that could give you an edge in the application process.
✨Tip Number 3
Prepare for potential scenario-based questions by thinking about how you would handle various situations involving children and families. This will show your problem-solving skills and readiness for the role.
✨Tip Number 4
Research Service Care Solutions and their approach to children's services. Being knowledgeable about the company’s values and mission can help you align your answers with what they are looking for in a candidate.
We think you need these skills to ace Information and Advice Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Information and Advice Officer position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in child services or similar roles. Provide specific examples of how you have supported families or children in accessing services effectively.
Showcase Your Skills: Make sure to mention your skills in screening, assessment, and using computerised systems. Detail any training or qualifications that demonstrate your ability to handle sensitive information and work within a team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Service Care Solutions - Social Work
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Information and Advice Officer. Familiarise yourself with the screening and referral processes, as well as the importance of timely responses for families in need.
✨Show Your Passion
Demonstrate your commitment to supporting children and families during the interview. Share personal experiences or examples that highlight your dedication to making a positive impact in their lives.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think about how you would approach various challenges related to child welfare and support services.
✨Highlight Relevant Experience
Be ready to discuss your previous experience in similar roles. Emphasise any relevant skills, such as using computerised systems for information gathering and recording, as well as your understanding of risk assessment.
