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- Tasks: Pick and dispatch goods, ensuring excellent customer service and efficient delivery.
- Company: Join Booker, the UK's leading food and drink wholesaler serving independent retailers and small businesses.
- Benefits: Enjoy discounts at Tesco, health perks, and a great holiday package.
- Why this job: Be part of a diverse team that values your contribution and offers career growth.
- Qualifications: A can-do attitude and passion for customer service are essential.
- Other info: Part-time role with flexible tasks and opportunities to learn.
This is a Part Time Role. You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries, the opportunities are endless, but everything you do matters, ensuring our customers get everything they came for, served quickly and efficiently.
Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
Role Responsibility- Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
- Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
- Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.
- Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.
- A can do attitude and feel comfortable working to meet designated pick rates.
- A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
- Always be there, on time and properly presented.
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
Be part of something special. Join our team at Booker. Booker is the UK’s leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers. Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require. Wherever you join us, you’ll be part of an organisation that will help your career to keep moving forward.
Picker employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Picker
✨Tip Number 1
Familiarise yourself with the store layout and product locations. This will not only help you pick items more efficiently but also demonstrate your initiative and commitment to the role during any interviews or discussions.
✨Tip Number 2
Showcase your customer service skills by engaging with current employees or customers if you have the chance. This can give you insights into the company culture and expectations, which you can mention in conversations with hiring managers.
✨Tip Number 3
Prepare to discuss your ability to work under pressure and meet targets. Think of specific examples from past experiences where you successfully managed time-sensitive tasks or exceeded expectations.
✨Tip Number 4
Demonstrate a positive attitude and willingness to learn during any interactions with the team. Employers value candidates who are eager to grow and adapt, so be sure to express your enthusiasm for the role and the company.
We think you need these skills to ace Picker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles that involved picking or stock management. Use keywords from the job description to demonstrate your fit for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your can-do attitude. Mention specific examples of how you've gone the extra mile for customers in past roles.
Highlight Relevant Skills: In your application, emphasise skills such as attention to detail, ability to work under pressure, and effective communication. These are crucial for ensuring accurate picking and excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Booker Group
✨Show Your Can-Do Attitude
Make sure to convey your positive attitude during the interview. Employers are looking for someone who is enthusiastic and ready to tackle any task, so share examples of how you've gone the extra mile in previous roles.
✨Demonstrate Customer Service Skills
Prepare to discuss your experience with customer service. Highlight specific instances where you provided excellent service or resolved complaints effectively, as this role heavily relies on satisfying customer needs.
✨Be Ready for Practical Questions
Expect questions that assess your ability to handle the physical demands of the job, such as picking rates and stock management. Be prepared to explain how you would ensure accuracy and efficiency in your tasks.
✨Dress Appropriately and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. This shows respect for the interviewer's time and reflects the professionalism expected in the workplace.
